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Directv

Telecommunications
  • 26 ISSUES RESOLVED
  • 9594 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $846 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 30
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Good programming 14

Customers don't like

  • Poor customer service337
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved26
  • Deceptive practices25
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Nettalk

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 26 COMPANY RESPONSES
  • 105 TOTAL REVIEWS
  • $43.6K CLAIMED LOSSES
  • $779 AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Low cost voip 4
  • Low cost i thought 2
  • Like being stuck in north korea 1
  • Thought of low cost cell service 1

Customers don't like

  • Arrogance3
  • Nonresponsive support3
  • Customer service representative3
  • Disrespect for customers3
  • Worst customer service i have ever experienced2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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