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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9296 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $852 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service331
  • Evasive billing practices40
  • Broken promises32
  • Not getting issues resolved25
  • Deceptive practices24
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Netflix

Entertainment
  • 2 ISSUES RESOLVED
  • 1103 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $126 AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • What netflix used to be 8
  • Convenience 4
  • Orange is the new black 3
  • That netflix has an order system 3
  • Seasons of availability for popular television shows 3

Customers don't like

  • Streaming interruptions5
  • Took off the most popular shows3
  • Poor slections2
  • Taking wizards of waverly place2
  • Removal of popular shows and movies2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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