PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and National Consumer Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
National Consumer Center

Directv and National Consumer Center Overview

Total reviews 13295 774
Company responses 0 85
Issues resolved 41 2

Directv and National Consumer Center Consumer Ratings

Rank
254 out of 1460 in Telecommunications category
46 out of 193 in Gift Cards, Rewards and Cashbacks category
Customer service
196 in category
34 in category
Product or Service Quality
171 in category
37 in category
Website
187 in category
50 in category
Reliability
135 in category
37 in category

Directv and National Consumer Center Rating Details

Customer service
1.4 (4292 reviews)
1.4 (270 reviews)
Reviewer's quote

Prior to the ATT buyout, I was able to call and discuss pricing easily and positively with members of their customer service team. They always helped me find good discounts and credits, and were always very cordial and thankful of my time with DirecTV. Ever since ATT took over, customer service and...

Read full review

...I have been in customer service for 30 + years and when I told my clients I need just one more of anything I meant ONE!!!!! One more thing - read the terms & agreements - will give you one compliment-you are very good covering your scamming..

Read full review
Product or Service Quality
1.8 (3923 reviews)
1.4 (254 reviews)
Reviewer's quote

For the second month in a row I have been charged for service I never ordered! Im tired of being scammed by this company!!!..

Read full review

You know you do what they ask to be provide a service and then for them to turn around and not fulfill there obligations it’s a bunch of BS. On top of it they have the balls to ask to do another survey waste of life . How would I have a product to show when they don’t even provide one for you..

Read full review
Website
1.9 (3684 reviews)
1.5 (270 reviews)
Reviewer's quote

most of everything Im not going to go into details because direct tv has wasted so much of my life Im not gonna waste anymore of it f off to direct tv the worst Id rather stab myself in the eye with a pencil then to try to use the website to resolve anything..

Read full review

I just subscribed to your website that is supposed to cost $1. 00 for the first week then it's going to be $39. 99 per month!! I didn't realize I would have a hard time finding a person to talk to when I'm ready to cancel!! I can't afford $39...

Read full review
Reliability
1.8 (3635 reviews)
1.4 (256 reviews)
Reviewer's quote

...Also very dissapointed in the reliability of satellite tv broadcasting. Frequently when it rains of snows, signal is lost Don't believe the system is commercially viable yet..

Read full review

Hi good day this is my coupon number B1653-82*-*** what I will like for you to do for me if you can please is for you to let the world know who I am and how can I help a.s.a.p this is my proof of bill in the Royal library of Congress and also in the board of Governors of the Federal Reserve system...

Read full review

Directv and National Consumer Center Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Waste of my time
  • Dont do whats promised
  • This rewardszoneusa came through national consumer center
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • Your reward card i never got
  • Havent gotten an answer yet
  • Scam fake fraud

Directv and National Consumer Center Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

Read full review
5

I followed everything they asked and did it exactly how they said and I received the $1,000.00 they promised. I started...

Read full review
5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

Read full review
5

Every month I havent got paid what you promised

Read full review

Directv and National Consumer Center Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

Read full review
1

Well I was just browsing this wab then all of a sudden they said I had won a 1000 dollar visa gift card they said it...

Read full review
1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

Read full review
1

I answered a survey that took about 20 minutes and I feel that I'm not going to get the prize that they told me that I...

Read full review

Directv and National Consumer Center Latest Reviews

Recent published reviews
1

I have been fraudulently charged for 3 months for services I didnt order nor am I receiving. I have tried for 3 months...

Read full review
No votes

I haven't received the 1000 dollar check

Read full review
1

For the second month in a row I have been charged for service I never ordered! Im tired of being scammed by this...

Read full review
4.8

Hi good day this is my coupon number B1653-82*-*** what I will like for you to do for me if you can please is for you...

Read full review

Directv and National Consumer Center Products and Services

Most reviewed product and services
  • Directv Tv Service (2733 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Tv Package (1017 reviews)
  • National Consumer Center Survey Service (448 reviews)
  • National Consumer Center Reward Card (38 reviews)
  • National Consumer Center Sweepstakes (15 reviews)