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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9385 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service335
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved25
  • Deceptive practices24
Delete

Myfax

Telecommunications
  • 0 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $89 AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Signing up 2
  • Received fax via trial as promised 2
  • Jody in customer service 1
  • Warning other customers to stay away 1
  • Product offering 1

Customers don't like

  • Customer service5
  • Service5
  • Terms of service3
  • No way to delete bank account information2
  • Support staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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