Start a new comparison
Delete

Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9380 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service335
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved25
  • Deceptive practices24
Delete

My Family Mobile

Telecommunications
  • 0 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $7.3K CLAIMED LOSSES
  • $234 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • I never had any problems until about a couple of months ago 2
  • I had no problems until they switched to tracfone management 1
  • Price is ok 1
  • Sends confirmation texts for paid bills 1
  • Worse so called prepaid company 1

Customers don't like

  • Closing account when i needed to pay a bill3
  • Reliability2
  • Reduced speeds by t mobil1
  • Website or customer service1
  • Rude customer service and my issue is not resolved1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion