PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and Mugshots as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
Mugshots

Directv and Mugshots Overview

Total reviews
13175
66
Company responses
0
0
Issues resolved
41
0

Directv and Mugshots Consumer Ratings

Rank
228 out of 1428 in Telecommunications category
29 out of 73 in Background and People Search category
Customer service
187 in category
22 in category
Product or Service Quality
161 in category
30 in category
Diversity of Products or Services
134 in category
23 in category
Price Affordability
294 in category
26 in category

Directv and Mugshots Rating Details

Customer service
1.4 (4235 reviews)
1.2 (10 reviews)
Reviewer's quote

...Really!!! I will never use Direct TV, AT&;;;;;;;;;;;;;;;;T products again, until they improve on their customer service and bring jobs back to the USA! They make good money and can pay a fair wage to our citizens who need jobs. Why take jobs away from Americans..

Read full review

...I wouldn't say I am bent about the fact that it wasn't the comfiest customer service I've experienced. I was just hoping they would actually handle my request and they did. I am relaying a 100% true experience...

Read full review
Product or Service Quality
1.8 (3873 reviews)
1 (11 reviews)
Reviewer's quote

Not only have they not corrected the issue, but they refuse to issue a credit for the days our service has been down. I spoke to 2 supervisors that were unprofessional, mincing words about the matter and then flat out lying. Don't walk, run from this company and its shoddy services and inhumane...

Read full review

The 800 number listed is not an active number

Read full review
Diversity of Products or Services
2 (3834 reviews)
1.3 (12 reviews)
Reviewer's quote

Called on 4-01-2019 to cancel services, sold home, their computers was in some conversion status. I called again on 04-05-2019. Again told them to cancel services sold home...

Read full review

I would like my mugshot and case information removed because number one in the state of Arizona it is illegal to post a photo and case information on a resident of Arizona if it's already posted on a government site and my charge was dismissed

Read full review
Price Affordability
1.6 (3654 reviews)
1.3 (12 reviews)
Reviewer's quote

...The issue was NEVER the price, it has always been the lack of infrastructure and communication for EFFICIENT customer service. I have spent over 19 hours on the phone repeating information, sometimes up to five times, in one conversation with the reps..

Read full review

Basic *** and not current

Read full review

Directv and Mugshots Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Found info
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • Cant get ahold of
  • Update your records
  • This company they refuse to remove my mugshot

Directv and Mugshots Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

Read full review
4

Deborah L Vanlehn is actually Patricia Hopkins in Oklahoma. Married name now Patricia Cross. You are correct she was...

Read full review
5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

Read full review
No votes

Directv and Mugshots Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

Read full review
1

This is a total scam, these guys are using public information to ruin peoples reputation and then charge them to remove...

Read full review
1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

Read full review
1

We recently submitted a request to Mugshots.com requesting their physical address so that Court Orders could be sent to...

Read full review

Directv and Mugshots Latest Reviews

Recent published reviews
2.4

most of everything Im not going to go into details because direct tv has wasted so much of my life Im not gonna waste...

Read full review
No votes

Some foreign language. NO answer.

Read full review
1

I had a final bill of $19.80, which I paid in full, but wrote in the written part of the check nineteen hundred eighty,...

Read full review
No votes

No answer !!! Yes !!! Your annoying me

Read full review

Directv and Mugshots Products and Services

Most reviewed product and services
  • Directv Tv Service (2726 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1234 reviews)
  • Mugshots Public Record (17 reviews)
  • Mugshots Customer Care (12 reviews)
  • Mugshots Southwest Egg Roll (2 reviews)