PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and Mlb Tv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
Mlb Tv

Directv and Mlb Tv Overview

Total reviews
12966
204
Company responses
0
0
Issues resolved
40
2

Directv was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 12966 reviews. It is 12762 reviews more than Mlb Tv received since Apr 7, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Mlb Tv customer support team than with Directv customer service.

Directv and Mlb Tv Consumer Ratings

Rank
219 out of 1946 in Telecommunications category
230 out of 1946 in Telecommunications category
Customer service
173 in category
209 in category
Product or Service Quality
150 in category
214 in category
Diversity of Products or Services
119 in category
221 in category

According to consumer ratings and reviews, Directv ranks 11 points higher in the Telecommunications category than Mlb Tv. People gave Directv 1.4 stars for Customer service criterion in Telecommunications category and it is 392 points higher than the worst rated brand in this category. At the same time, Mlb Tv was rated 1.3 stars for Customer service criterion in this category and it is 356 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Directv has a higher rating than Mlb Tv. Regarding Diversity of Products or Services criterion, consumers gave Directv 2.1 stars and it is 79% greater than other in category. Mlb Tv however was rated 1.7 stars and it is 61% greater than other in category.

Directv and Mlb Tv Rating Details

Customer service
1.4 (4134 reviews)
1.3 (95 reviews)
Reviewer's quote

...99/month with free HBO for life as long as I had my cellphone service with AT&T. Now I have never changed my cellular plan. I have been on the unlimited family plan for over 6 years now with 7 phone lines on my account plus a home line plus AT&T internet in my home...

Donnita

...Their CUSTOMER response boiled down to “screw you”. International subscribers only get the season. The post season is at their discretion!!!!!!! MLB subscriber advertising at the start of the year said I get the post season...

Sarah I
Product or Service Quality
1.8 (3774 reviews)
1.5 (98 reviews)
Reviewer's quote

Called to see about getting bill lowered. Luke asked what channels I watched and I told him.He said sure after a few minutes he came back and yes he could put me in family package for $55 a month.I quoted the channels (only 6 of them is all we watch) he said yes.Well today I only have 2 channels...

Corliss

Total PIA! As to their customer service, I think the pluck every migrant coming across the border and gives them a phone or text msg app because nobody over there knows anything nor can they help. No postgame. Thanks for watching screen comes on about the same time the catcher realizes he’s caught...

Tom T
Diversity of Products or Services
2.1 (3738 reviews)
1.7 (84 reviews)
Reviewer's quote

In a "nutshell", explained above, without having to go into detail. We have been customers over 23 years, have gone through numerous changes, mainly positive, and remained loyal. You would think that a take over from a respectful company, would give incentives to their acquired Directv customers,...

PissedConsumer1722483

...I can understand the reason for commercials if the games are broadcast for free by a local affiliate but paid subscribers pay to watch the games, not the commercials! Maybe subscribers should charge the networks for using our broadcast time to watch their advertiser's products or services ***..

Hector B

Directv and Mlb Tv Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Few games that i got to watch without glitches
  • Cancelling
  • Watching baseball when working
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • Streaming problems
  • Misrepresented cost
  • Interrupted feeds

Directv and Mlb Tv Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

5

Called after first day because games were blacked out. They assured me we could watch them after they were played. All...

Directv and Mlb Tv Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

1

FOR THREE DAYS I HAVE TRIED TO LOGIN USING AN APPLE TV DEVICE. KEEP GETTING A MESSAGE "YOU DO NOT HAVE ACCESS". I CAN...

Directv and Mlb Tv Latest Reviews

Recent published reviews
1

They are theives. They will quote you a price and never honor it! You'll be on the phone every month talking to some...

Read all 12966 reviews
1

I am an international subscriber of many years. This year, despite having subscribed for the post season, I am blacked...

Read all 204 reviews

Directv and Mlb Tv Products and Services

Most reviewed product and services
  • Directv Tv Service (2703 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1222 reviews)
  • Mlb Tv Streaming Service (57 reviews)
  • Mlb Tv Subscription (35 reviews)
  • Mlb Tv Tv Service (9 reviews)