PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and Mlb Tv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
Mlb Tv

Directv and Mlb Tv Overview

Total reviews
13183
213
Company responses
0
0
Issues resolved
41
2

Directv and Mlb Tv Consumer Ratings

Rank
228 out of 1430 in Telecommunications category
241 out of 1430 in Telecommunications category
Customer service
182 in category
220 in category
Product or Service Quality
157 in category
220 in category
Diversity of Products or Services
129 in category
232 in category
Price Affordability
287 in category
179 in category

Directv and Mlb Tv Rating Details

Customer service
1.4 (4241 reviews)
1.3 (100 reviews)
Reviewer's quote

To make matters worse, our home service was never active, because when I turned on the receiver there was a message to call customer service. After hours on the phone, and some investigation I was able to determine that my service was MOVED to the Mormon Lake, AZ location instead of Adding another...

Read full review

...Called customer service, technician was useless in helping. Also, I was charged for 162 game season, now we have a 60 game season due to Covid-19. Having trouble getting a refund...

Read full review
Product or Service Quality
1.8 (3878 reviews)
1.6 (103 reviews)
Reviewer's quote

...I called tech and was told those channels were only a 6 month promotion (lie) and told me I would have to upgrade my service to get them back. I am left with mostly shopping channels for 75. 00...

Read full review

The MLB TV streaming service constantly goes out an says it's unavailable. I have excellent internet service and have never had issues with any other streaming service. I've always got the extra innings package before through cable so thought I'd try the streaming service this year since it's a...

Read full review
Diversity of Products or Services
2 (3838 reviews)
1.7 (88 reviews)
Reviewer's quote

...Really!!! I will never use Direct TV, AT&;;;;;;;;;;;;;;;;T products again, until they improve on their customer service and bring jobs back to the USA! They make good money and can pay a fair wage to our citizens who need jobs. Why take jobs away from Americans..

Read full review

...I can understand the reason for commercials if the games are broadcast for free by a local affiliate but paid subscribers pay to watch the games, not the commercials! Maybe subscribers should charge the networks for using our broadcast time to watch their advertiser's products or services ***..

Read full review
Price Affordability
1.6 (3658 reviews)
2.1 (91 reviews)
Reviewer's quote

...The issue was NEVER the price, it has always been the lack of infrastructure and communication for EFFICIENT customer service. I have spent over 19 hours on the phone repeating information, sometimes up to five times, in one conversation with the reps..

Read full review

MLBtv offer you a yearly cover price to watch your favorite team play but don't tell you up front your area is actually blacked out from all your favorite teams games. Then you ask for a Refund they refuse? They won't last very long..

Read full review

Directv and Mlb Tv Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Few games that i got to watch without glitches
  • Cancelling
  • Watching baseball when working
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • Streaming problems
  • Misrepresented cost
  • Interrupted feeds

Directv and Mlb Tv Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

Read full review
5

Called after first day because games were blacked out. They assured me we could watch them after they were played. All...

Read full review
5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

Read full review
5

I love the MLB.TV or use to. What a treat to see my Dodgers every day.
Thanks for being there MLB.TV. But recently the ex...

Read full review

Directv and Mlb Tv Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

Read full review
1

FOR THREE DAYS I HAVE TRIED TO LOGIN USING AN APPLE TV DEVICE. KEEP GETTING A MESSAGE "YOU DO NOT HAVE ACCESS". I CAN...

Read full review
1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

Read full review
1

Every Texas Rangers game I want to see is always blacked out. This was just a waste of money. I wanted to be able to...

Read full review

Directv and Mlb Tv Latest Reviews

Recent published reviews
1

STAY AWAY FROM DIRECTV!
It is a long story with lots of headaches, but in short, back in 2018 my wife and I decided to su...

Read full review
1

I get MLB audio. It worked for about 2 weeks. 2 days ago, it would not let me log in for any reason. I tried to reset...

Read full review
1.4

STAY AWAY FROM DIRECTV!
It is a long story with lots of headaches, but in short, back in 2018 my wife and I decided to su...

Read full review
No votes

Apple Pay charge my account for mlbtv for a year subscription I didnt order

Read full review

Directv and Mlb Tv Products and Services

Most reviewed product and services
  • Directv Tv Service (2727 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1234 reviews)
  • Mlb Tv Streaming Service (75 reviews)
  • Mlb Tv Subscription (29 reviews)
  • Mlb Tv Commercial (15 reviews)