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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8674 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 13
  • Good reception 6
  • Programming 6
  • It was good until you got shady 6

Customers don't like

  • Poor customer service83
  • Customer service59
  • Lack of service36
  • Small print and 24-month contract18
  • Lack of concern for unsatisfied customers17
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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1007 TOTAL REVIEWS
  • $87.7K CLAIMED LOSSES
  • $445 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • I used to like your company 8
  • Price 6
  • No contract 5
  • But i am done 4
  • Phone promotions 3

Customers don't like

  • Customer service22
  • Service11
  • Unprofessional service10
  • False return policy7
  • Inconsiderate company6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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