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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8668 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 12
  • Good reception 6
  • Programming 6
  • It was good until you got shady 6

Customers don't like

  • Poor customer service83
  • Customer service58
  • Lack of service36
  • Small print and 24-month contract18
  • Lack of concern for unsatisfied customers17
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Mediacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 576 TOTAL REVIEWS
  • $90.1K CLAIMED LOSSES
  • $609 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Customer service 4
  • Pleasant technician 2
  • Sales guy and manager 2
  • Tech who came to the house who was professional and polite 1
  • When it worked once 1

Customers don't like

  • Issue was not resolved11
  • How poor customer service is10
  • No one resolves problem10
  • No one resolves the problem10
  • Poor customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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