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Directv

Telecommunications
  • 24 ISSUES RESOLVED
  • 9066 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $846 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service77
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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Mediacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 587 TOTAL REVIEWS
  • $91.7K CLAIMED LOSSES
  • $615 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Customer service 4
  • Sales guy and manager 3
  • Pleasant technician 2
  • Tech who came to the house who was professional and polite 1
  • When it worked once 1

Customers don't like

  • Issue was not resolved13
  • No one resolves problem12
  • How poor customer service is11
  • No one resolves the problem11
  • Unable to resolve problem9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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