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Directv

Telecommunications
  • 28 ISSUES RESOLVED
  • 9795 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $836 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service313
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2559 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $338 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • quality of product 2

Customers don't like

  • Technical support12
  • No customer service11
  • Customer service4
  • Chat conversations and unresolved issues4
  • No refund policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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