PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and KCRA as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
KCRA

Directv and KCRA Overview

Total reviews
12966
9
Company responses
0
0
Issues resolved
40
0

Directv was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 12966 reviews. It is 12957 reviews more than KCRA received since May 3, 2012.

Directv and KCRA Consumer Ratings

Rank
219 out of 1946 in Telecommunications category
362 out of 1946 in Telecommunications category
Product or Service Quality
150 in category
334 in category
Diversity of Products or Services
119 in category
262 in category
Price Affordability
266 in category
187 in category

According to consumer ratings and reviews, Directv ranks 143 points higher in the Telecommunications category than KCRA. People gave Directv 1.8 stars for Product or Service Quality criterion in Telecommunications category and it is 340 points higher than the worst rated brand in this category. At the same time, KCRA was rated 1 stars for Product or Service Quality criterion in this category and it is 156 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Directv has a higher rating than KCRA. Regarding Price Affordability criterion, consumers gave Directv 1.7 stars and it is 54% worse than other in category. KCRA however was rated 2 stars and it is 62% greater than other in category.

Directv and KCRA Rating Details

Product or Service Quality
1.8 (3774 reviews)
1 (2 reviews)
Reviewer's quote

...99/month with free HBO for life as long as I had my cellphone service with AT&T. Now I have never changed my cellular plan. I have been on the unlimited family plan for over 6 years now with 7 phone lines on my account plus a home line plus AT&T internet in my home...

Donnita

Ford continues to have coolant leaks into cylinders, hence engine replacements needed. Recall should include all years. 2016s, 2017s and 2019s are reporting same coolant leaks into cylinders as 2012s-2015s recalled.Engine replacement for 2016 at 70,000 miles is not acceptable.

andrea l
Diversity of Products or Services
2.1 (3738 reviews)
1.5 (2 reviews)
Reviewer's quote

Called to see about getting bill lowered. Luke asked what channels I watched and I told him.He said sure after a few minutes he came back and yes he could put me in family package for $55 a month.I quoted the channels (only 6 of them is all we watch) he said yes.Well today I only have 2 channels...

Corliss

PG$E are truly now known as Gods of California!! They come up with a plan to shut our power off to let us squirm for Gas, Food, Water, and now generators! I live in Lake County and they can’t devise a plan to have areas not shut off to have gas stations in operation!!! Billion dollar company! Can...

PissedConsumer1675679
Price Affordability
1.7 (3552 reviews)
2 (2 reviews)
Reviewer's quote

... an email that they FAIL TO INFORM YOU WILL BE SENT! They rope you into staying with their company by saying they will credit your account, give you a special price for your services, and even not bill you for a month....

Amanda N

No items

Directv and KCRA Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Morning news
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
No votes

Directv and KCRA Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

No votes

Directv and KCRA Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

1

Ford continues to have coolant leaks into cylinders, hence engine replacements needed. Recall should include all years....

Directv and KCRA Latest Reviews

Recent published reviews
1

They are theives. They will quote you a price and never honor it! You'll be on the phone every month talking to some...

Read all 12966 reviews
1.9

PG$E are truly now known as Gods of California!! They come up with a plan to shut our power off to let us squirm for...

Read all 9 reviews

Directv and KCRA Products and Services

Most reviewed product and services
  • Directv Tv Service (2703 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1222 reviews)