PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and KCRA as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
KCRA

Directv and KCRA Overview

Total reviews
13183
9
Company responses
0
0
Issues resolved
41
0

Directv and KCRA Consumer Ratings

Rank
228 out of 1430 in Telecommunications category
383 out of 1430 in Telecommunications category
Customer service
182 in category
345 in category
Diversity of Products or Services
130 in category
274 in category
Website
186 in category
135 in category
Reliability
116 in category
305 in category

Directv and KCRA Rating Details

Customer service
1.4 (4241 reviews)
1 (2 reviews)
Reviewer's quote

To make matters worse, our home service was never active, because when I turned on the receiver there was a message to call customer service. After hours on the phone, and some investigation I was able to determine that my service was MOVED to the Mormon Lake, AZ location instead of Adding another...

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Ford continues to have coolant leaks into cylinders, hence engine replacements needed. Recall should include all years. 2016s, 2017s and 2019s are reporting same coolant leaks into cylinders as 2012s-2015s recalled.Engine replacement for 2016 at 70,000 miles is not acceptable.

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Diversity of Products or Services
2 (3838 reviews)
1.5 (2 reviews)
Reviewer's quote

...Really!!! I will never use Direct TV, AT&;;;;;;;;;;;;;;;;T products again, until they improve on their customer service and bring jobs back to the USA! They make good money and can pay a fair wage to our citizens who need jobs. Why take jobs away from Americans..

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PG$E are truly now known as Gods of California!! They come up with a plan to shut our power off to let us squirm for Gas, Food, Water, and now generators! I live in Lake County and they can’t devise a plan to have areas not shut off to have gas stations in operation!!! Billion dollar company! Can...

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Website
1.9 (3640 reviews)
2 (2 reviews)
Reviewer's quote

most of everything Im not going to go into details because direct tv has wasted so much of my life Im not gonna waste anymore of it f off to direct tv the worst Id rather stab myself in the eye with a pencil then to try to use the website to resolve anything..

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No items

Reliability
1.8 (3589 reviews)
1 (2 reviews)
Reviewer's quote

...Also very dissapointed in the reliability of satellite tv broadcasting. Frequently when it rains of snows, signal is lost Don't believe the system is commercially viable yet..

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No items

Directv and KCRA Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Morning news
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
No votes

Directv and KCRA Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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No votes
5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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No votes

Directv and KCRA Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

Ford continues to have coolant leaks into cylinders, hence engine replacements needed. Recall should include all years....

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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1.8

PG$E are truly now known as Gods of California!! They come up with a plan to shut our power off to let us squirm for...

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Directv and KCRA Latest Reviews

Recent published reviews
1

STAY AWAY FROM DIRECTV!
It is a long story with lots of headaches, but in short, back in 2018 my wife and I decided to su...

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No votes

We really thank you for your report on the southern border issue. We have been watching other local channels to get some...

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1.4

STAY AWAY FROM DIRECTV!
It is a long story with lots of headaches, but in short, back in 2018 my wife and I decided to su...

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No votes

I'm sure you have the tape of how you ruined it by multiple commercials and starting/stopping the program.

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Directv and KCRA Products and Services

Most reviewed product and services
  • Directv Tv Service (2727 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1234 reviews)