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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8692 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 15
  • Good reception 6
  • Programming 6
  • It was good until you got shady 6

Customers don't like

  • Poor customer service83
  • Customer service59
  • Lack of service36
  • Small print and 24-month contract18
  • Lack of concern for unsatisfied customers17
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Justanswer

Media
Has verified representatives
  • 0 ISSUES RESOLVED
  • 75 COMPANY RESPONSES
  • 152 TOTAL REVIEWS
  • $12K CLAIMED LOSSES
  • $181 AVERAGE LOSS
3.0
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Ease of use 1
  • Fast high quality 1
  • Help from someone who cares 1

Customers don't like

  • Paying for nothing received7
  • Being overchaged5
  • Not getting any answer and being charged4
  • Service2
  • Service provided2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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