Directv vs Justanswer

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Directv

Telecommunications
  • 21 ISSUES RESOLVED
  • 8103 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $870 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Sound quality 6
  • Service installer was courteous 6

Customers don't like

  • Poor customer service92
  • Customer service50
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18

Products by Directv

No items

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Justanswer

Media
Has verified representatives
  • 0 ISSUES RESOLVED
  • 72 COMPANY RESPONSES
  • 149 TOTAL REVIEWS
  • $11.8K CLAIMED LOSSES
  • $182 AVERAGE LOSS
2.9
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Paying for having my time wasted 2
  • Ease of use 1
  • Help from someone who cares 1
  • Fast high quality 1

Customers don't like

  • Being overchaged7
  • Paying for nothing received7
  • Not getting any answer and being charged4
  • Being ripped off3
  • Service provided2

Products by Justanswer

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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