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Directv

Telecommunications
  • 23 ISSUES RESOLVED
  • 8948 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $945 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service73
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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Juno

Telecommunications
  • 0 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $247 CLAIMED LOSSES
  • $82 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • On-screen appearance 1
  • User friendliness 1
  • Was reliable for over 10 years 1

Customers don't like

  • Being told that upper mgmt caused me to lose business1
  • Loss of function in new version1
  • Slow email screens1
  • Support and ease of maintenance1

Products by Juno

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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