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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8635 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $851 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Programming 6
  • Nfl ticket 6

Customers don't like

  • Poor customer service90
  • Customer service63
  • Lack of service32
  • Deceptive practices20
  • Lack of concern for unsatisfied customers18
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Jitterbug

Telecommunications
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $825 CLAIMED LOSSES
  • $118 AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Phones simple use 2
  • Great concept 2
  • Red button feature 1

Customers don't like

  • Cannot see in person before buying2
  • Sales people do not know product2
  • No full disclosure of true costs2
  • Ringer volume too low2
  • Said legally blind lady could use1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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