PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ion Television and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ion Television
Directv

Ion Television and Directv Overview

Total reviews
446
13114
Company responses
0
0
Issues resolved
0
40

Ion Television and Directv Consumer Ratings

Rank
112 out of 1428 in Telecommunications category
221 out of 1428 in Telecommunications category
Product or Service Quality
74 in category
No votes
Reliability
46 in category
No votes
Diversity of Products or Services
124 in category
No votes
Coverage Area
68 in category
No votes

Ion Television and Directv Rating Details

Product or Service Quality
2.2 (97 reviews)
No votes
Reviewer's quote

Not able to find a reason for the "no signal" problem In having!!!!!!!!!! Really unhappy and frustrated for the lack of service in my area..

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They get penalized for being on the phone too long(Cant be over 10 min average), processing service calls to fix equipment, and even for filing claims!, which is what DTV Protection Plan Premiers sole purpose is! This leads to agents lying, hanging up on you if you have multiple claims,...

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Reliability
2.5 (93 reviews)
No votes
Reviewer's quote

I have been watching the Blue Blood Marathon Wednesday for quite some time. Then yesterday May 27th they were gone????What happened will they be on a different day. I love this show and watch it any chance I get. Please put them back on.

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...Also very dissapointed in the reliability of satellite tv broadcasting. Frequently when it rains of snows, signal is lost Don't believe the system is commercially viable yet..

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Diversity of Products or Services
2.1 (92 reviews)
No votes
Reviewer's quote

...All the vendors that can’t sell their products in stores or online are hawking their wares. So much for decent shows that I used to look forward to. Nothing special anymore...

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Need to change products but need a number is not a 1-800 number as won't work from where I am during pandemic. Nothing on website was any help, no chat available. When contract up likely will not stay with them if this is an indication of their customer service..

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Coverage Area
2.9 (81 reviews)
No votes
Reviewer's quote

So today there is no ION or ION PLUS in the Washington, DC, and Virginia area. ION seems to disappear without warning..

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I live in a small community in a rural area this company sent recruiters to my area promised me I would have good reception and guess what I never got to watch one single movie I paid them for 2 months while trying to contact them for assistance with no luck, so I quit pay g them now I have a huge...

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Ion Television and Directv Pros and Cons

Pros
  • Variety of television programming shows
  • I liked that they played csi all day
  • Old programming
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Sudden loss of broadcast reception without notice
  • New programming
  • That they took csi off
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Ion Television and Directv Most Positive Reviews

Top rated reviews
5

I didn't like Leverage but it was because I didn't see it and now I do but what really sucks but is numbers take that...

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5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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5

I'm very disappointed with the ION. Dropping Flash point, that was on in late night for the senseless show Psych is...

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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Ion Television and Directv Most Critical Reviews

Lowest rated reviews
1

Remove leverage and numbers bring back gost wisperer . leverage has no meaning is a nonsense

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1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

Another sunday with that *** leverage is all about gambing and prostitution

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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Ion Television and Directv Latest Reviews

Recent published reviews
1

I have become disenchanted with ION lately. I was thrilled when they aired Blue Bloods on Wednesday and NCIS;LA on...

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1

You sorry *** interrupted my service with no warning, after all these *** years, you interrupt my service with no...

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No votes

What has happened to Blue Bloods Wednesday? No explanation has been made.
Bring it back. Enough of Chicago PD

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1

Trying to get AT&;;T/directv to lower my package from Choice. I have been calling them for a year and they keep...

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Ion Television and Directv Products and Services

Most reviewed product and services
  • Ion Television Tv Show (146 reviews)
  • Ion Television Tv Channel (97 reviews)
  • Ion Television Tv Service (20 reviews)
  • Directv Tv Service (2722 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1232 reviews)