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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9455 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service336
  • Evasive billing practices41
  • Broken promises32
  • Deceptive practices25
  • Not getting issues resolved25
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Intelius

Media
  • 0 ISSUES RESOLVED
  • 443 TOTAL REVIEWS
  • $18.9K CLAIMED LOSSES
  • $125 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Good customer service 1

Customers don't like

  • Data is inaccurate2
  • Bad customer service2
  • Forced compromise of identity1
  • More id proof to opt-out1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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