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Directv

Telecommunications
  • 28 ISSUES RESOLVED
  • 9795 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $836 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service313
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Intelius

Media
  • 0 ISSUES RESOLVED
  • 445 TOTAL REVIEWS
  • $19K CLAIMED LOSSES
  • $125 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Good customer service 1

Customers don't like

  • Data is inaccurate2
  • Bad customer service2
  • More id proof to opt-out1
  • Forced compromise of identity1
  • Absolutely poor1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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