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Directv

Telecommunications
  • 29 ISSUES RESOLVED
  • 10688 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $875 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Picture quality 28
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Ikea

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 819 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Product 9
  • Dissapointed 5
  • Furniture 4
  • Good products reasonably prices 3
  • Frustrated 3

Customers don't like

  • Customer service35
  • Response to problem8
  • Delivery service6
  • Worst customer service5
  • Customer support5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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