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Icsolutions

Telecommunications
  • 0 ISSUES RESOLVED
  • 209 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $80 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Shows a lack of explaining services that cost a fee 4
  • Lack of follow up 3
  • Inmate calling solutions 1
  • Idea of efficient communication with inmates 1

Customers don't like

  • Poor customer service4
  • Poor system difficult to use unhelpful support people2
  • High prices2
  • Arguing with me2
  • Service fees then expiration1
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DIRECTV

Telecommunications
  • 33 ISSUES RESOLVED
  • 11846 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $911 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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