Directv vs Icsolutions

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Directv

Telecommunications
  • 21 ISSUES RESOLVED
  • 8090 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $871 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Sound quality 6
  • Service installer was courteous 6

Customers don't like

  • Poor customer service92
  • Customer service50
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18

Products by Directv

No items

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Icsolutions

Telecommunications
  • 0 ISSUES RESOLVED
  • 136 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $78 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Shows a lack of explaining services that cost a fee 3
  • Lack of follow up 3
  • Calls cross reference another company and do not connect 1
  • Inmate calling solutions 1

Customers don't like

  • High prices5
  • Poor customer service4
  • Almost everything3
  • Service fees then expiration3
  • Ineffective payment system3

Products by Icsolutions

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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