Directv vs iCracked

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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8129 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $920 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Sound quality 6
  • Service installer was courteous 6

Customers don't like

  • Poor customer service92
  • Customer service50
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18

Products by Directv

No items

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iCracked

Telecommunications
  • 0 ISSUES RESOLVED
  • 15 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $615 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Fast delivery 1
  • None 1

Customers don't like

  • Customer service3
  • Customer service was completely terrible2
  • Refund policy2
  • Reliability on itech experience2
  • Warranty2

Products by iCracked

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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