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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8692 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 15
  • Good reception 6
  • Programming 6
  • It was good until you got shady 6

Customers don't like

  • Poor customer service83
  • Customer service59
  • Lack of service36
  • Small print and 24-month contract18
  • Lack of concern for unsatisfied customers17
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Hughes Network Systems

Telecommunications
  • 1 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $23K CLAIMED LOSSES
  • $640 AVERAGE LOSS
1.2
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Customer service4
  • Always dial up speed2
  • Anything about them2
  • Dial up speeds for 24 hours2
  • Poor connectivity2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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