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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9288 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $852 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service331
  • Evasive billing practices40
  • Broken promises32
  • Deceptive practices24
  • Unwillingness to address my issue
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Homeadvisor

Home Construction and Repair
Has verified representatives
  • 1 ISSUES RESOLVED
  • 436 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Wool being pulled over my eyes 3
  • Initial sales call 2
  • Non referral 2
  • Quantity of leads 2
  • Website 2

Customers don't like

  • False leads they charge for13
  • Pricing8
  • Customer service7
  • Unsolicited charges5
  • Unsolicited leads3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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