PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about HGTV and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

HGTV
Directv

HGTV and Directv Overview

Total reviews 1440 13310
Company responses 0 0
Issues resolved 5 41

HGTV and Directv Consumer Ratings

Rank
64 out of 648 in Media category
251 out of 1460 in Telecommunications category
Diversity of Products or Services
59 in category
135 in category
Product or Service Quality
48 in category
169 in category
Website
61 in category
190 in category
Customer service
38 in category
196 in category

HGTV and Directv Rating Details

Diversity of Products or Services
2.3 (211 reviews)
2 (3895 reviews)
Reviewer's quote

...I'm all for diversity, but unfortunately HGTV doesn't understand that diversity means ALL races, not one to the exclusion of all others. Is this their way trying to appear overly PC??..

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I have been fraudulently charged for 3 months for services I didnt order nor am I receiving. I have tried for 3 months to get these charges removed. Just yesterday I was on the phone with them for over 2 hours, again unsuccessfully! The last representative I talked to said he cant find my account...

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Product or Service Quality
2.3 (205 reviews)
1.8 (3930 reviews)
Reviewer's quote

I love HGTV and its quality programming with the exception of Good Bones. As a designer myself, I find what this mother/daughter team tries to pass off as talent or taste is an insult to the profession. Their taste is obviously in their mouth and the mothers incessant cackling is beyond annoying...

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...This not service..

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Website
2.3 (201 reviews)
1.9 (3689 reviews)
Reviewer's quote

...com’s Designer of the Year Awards Giveaway (the “Promotion”) by visiting the HGTV website (www. hgtv. com/designeroftheyear) (the “Website”) and completing and submitting the online entry form...

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most of everything Im not going to go into details because direct tv has wasted so much of my life Im not gonna waste anymore of it f off to direct tv the worst Id rather stab myself in the eye with a pencil then to try to use the website to resolve anything..

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Customer service
2.1 (187 reviews)
1.4 (4298 reviews)
Reviewer's quote

...That foreshadows the kind of customer service you can expect from them!..

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Prior to the ATT buyout, I was able to call and discuss pricing easily and positively with members of their customer service team. They always helped me find good discounts and credits, and were always very cordial and thankful of my time with DirecTV. Ever since ATT took over, customer service and...

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HGTV and Directv Pros and Cons

Pros
  • Great shows
  • All the shows
  • Worthwhile programming that is likeable and useful
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Website for smart home sweepstakes is no
  • Political ads
  • Flip or flop
  • Poor customer service
  • Evasive billing practices
  • Broken promises

HGTV and Directv Most Positive Reviews

Top rated reviews
5

I just want to win and agree with others that it should be for US citizens only!
Sometimes my email doesn't work, do y...

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5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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5

I also am getting and error message saying that I am not eligible to enter the sweepstakes at this time. I tried going...

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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HGTV and Directv Most Critical Reviews

Lowest rated reviews
1

I ENTERED THE HDTV DREAM HOME SWEEPSTEAKS, THE WINNER WAS TO BE GIVEN A HOUSE IN AUSTIN TX, A BRAND NEW MERCEDES, AND 1...

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1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

I too am a very loyal TV viewer who has been entering the house giveaway contests for several years. I use the online...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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HGTV and Directv Latest Reviews

Recent published reviews
No votes

It is self explanatory in my email

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2.6

I was trying to ask why is our TV bill is going up if we even gave up the sports channels as we are loosing our discount...

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No votes

Can`t believe this station has allowed a thief and lier Martha Stewart back on tv after what she did. She still needs...

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4.2

I got a new genie with no instructions. The online instructions do not work and i have no tv

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HGTV and Directv Products and Services

Most reviewed product and services
  • Hgtv Flip Or Flop Tv Show (176 reviews)
  • Hgtv Tv Show (131 reviews)
  • Hgtv Fixer Upper Tv Show (113 reviews)
  • Directv Tv Service (2733 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Tv Package (1018 reviews)