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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8882 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $900 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service70
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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Hgtv

Telecommunications
  • 2 ISSUES RESOLVED
  • 287 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $86.1K AVERAGE LOSS
2.4
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Tv shows 5
  • Contests 4
  • Flip or flop 3
  • All the sweepstakes 2
  • Website 1

Customers don't like

  • Not being able to enter5
  • Unable to enter4
  • Website for smart home not working unable to enter4
  • Website for smart home sweepstakes is no4
  • With a error message they should have a contact number3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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