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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9380 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service335
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved25
  • Deceptive practices24
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Hgtv

Telecommunications
  • 2 ISSUES RESOLVED
  • 347 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
2.3
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Tv shows 5
  • Contests 4
  • Flip or flop 3
  • All the sweepstakes 2
  • Website 2

Customers don't like

  • Website for smart home sweepstakes is no3
  • Not being able to enter2
  • Unable to enter sweepstakes1
  • With a error message they should have a contact number1
  • Website for smart home not working unable to enter1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous

Why do they ask people to keep interning the sweepstakes,if they already have pick the winner?And why dont they say that you will have to pay the taxes on it your self ?.

This is a rip off right...well the people will find out...right..please be honest..