PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and Hgtv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
Hgtv

Directv and Hgtv Overview

Total reviews
13183
1361
Company responses
0
0
Issues resolved
41
5

Directv and Hgtv Consumer Ratings

Rank
228 out of 1430 in Telecommunications category
50 out of 620 in Media category
Customer service
182 in category
32 in category
Product or Service Quality
157 in category
38 in category
Diversity of Products or Services
129 in category
50 in category
Price Affordability
287 in category
59 in category

Directv and Hgtv Rating Details

Customer service
1.4 (4241 reviews)
2.2 (174 reviews)
Reviewer's quote

To make matters worse, our home service was never active, because when I turned on the receiver there was a message to call customer service. After hours on the phone, and some investigation I was able to determine that my service was MOVED to the Mormon Lake, AZ location instead of Adding another...

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...That foreshadows the kind of customer service you can expect from them!..

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Product or Service Quality
1.8 (3878 reviews)
2.3 (198 reviews)
Reviewer's quote

...I called tech and was told those channels were only a 6 month promotion (lie) and told me I would have to upgrade my service to get them back. I am left with mostly shopping channels for 75. 00...

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I love HGTV and its quality programming with the exception of Good Bones. As a designer myself, I find what this mother/daughter team tries to pass off as talent or taste is an insult to the profession. Their taste is obviously in their mouth and the mothers incessant cackling is beyond annoying...

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Diversity of Products or Services
2 (3838 reviews)
2.2 (202 reviews)
Reviewer's quote

...Really!!! I will never use Direct TV, AT&;;;;;;;;;;;;;;;;T products again, until they improve on their customer service and bring jobs back to the USA! They make good money and can pay a fair wage to our citizens who need jobs. Why take jobs away from Americans..

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Where is your responsibility to diversity and inclusion for minorities? No shows hosted by African Americans or Latinos? This is 2020! Shame on you!!!..

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Price Affordability
1.6 (3658 reviews)
2.3 (149 reviews)
Reviewer's quote

...The issue was NEVER the price, it has always been the lack of infrastructure and communication for EFFICIENT customer service. I have spent over 19 hours on the phone repeating information, sometimes up to five times, in one conversation with the reps..

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...pictures at their house? I’m guessing they are buying property, building property and wait to increase property until they can sell it at ten times the price. There are no winners here. Money is in...

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Directv and Hgtv Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Great shows
  • All the shows
  • Worthwhile programming that is likeable and useful
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • Website for smart home sweepstakes is no
  • Flip or flop
  • To many commercials

Directv and Hgtv Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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5

I just want to win and agree with others that it should be for US citizens only!
Sometimes my email doesn't work, do y...

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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5

I also am getting and error message saying that I am not eligible to enter the sweepstakes at this time. I tried going...

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Directv and Hgtv Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

I ENTERED THE HDTV DREAM HOME SWEEPSTEAKS, THE WINNER WAS TO BE GIVEN A HOUSE IN AUSTIN TX, A BRAND NEW MERCEDES, AND 1...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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1

I too am a very loyal TV viewer who has been entering the house giveaway contests for several years. I use the online...

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Directv and Hgtv Latest Reviews

Recent published reviews
1

STAY AWAY FROM DIRECTV!
It is a long story with lots of headaches, but in short, back in 2018 my wife and I decided to su...

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No votes

I watch hgtv but do not like hometown at all. When it's on I alway turn the channel. Please take it off!!

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1.4

STAY AWAY FROM DIRECTV!
It is a long story with lots of headaches, but in short, back in 2018 my wife and I decided to su...

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No votes

I have no complaints Im just trying to contact HGTV international as I have a new home on the island of Sifnos in...

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Directv and Hgtv Products and Services

Most reviewed product and services
  • Directv Tv Service (2727 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1234 reviews)
  • Hgtv Flip Or Flop Tv Show (176 reviews)
  • Hgtv Tv Show (126 reviews)
  • Hgtv Fixer Upper Tv Show (112 reviews)