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Gumroad

Auctions and Marketplaces
  • 1 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $16.5K CLAIMED LOSSES
  • $827 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Quick refunds for customers 1
  • Platform and payment 1
  • Easy to deliver and buy 1
  • Api 1

Customers don't like

  • Unreasonable service5
  • No response5
  • Customer service5
  • Platform3
  • Will avoid this site for any future purchases2
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DIRECTV

Telecommunications
  • 33 ISSUES RESOLVED
  • 11841 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $911 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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