PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gumroad and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gumroad
Directv

Gumroad and Directv Overview

Total reviews
74
13135
Company responses
0
0
Issues resolved
1
41

Gumroad and Directv Consumer Ratings

Rank
115 out of 306 in Auctions and Marketplaces category
219 out of 1424 in Telecommunications category
Customer service
105 in category
176 in category
Website
108 in category
189 in category
Exchange, Refund and Cancellation Policy
56 in category
157 in category
Product or Service Quality
104 in category
148 in category

Gumroad and Directv Rating Details

Customer service
1.2 (40 reviews)
1.4 (4215 reviews)
Reviewer's quote

...I work in customer service, and I am appalled at not only the delay of a month and a half (my most recent sale came a couple weeks after my last sale on the launch product), but the complete lack of acknowledgement and apology for it..

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...So I asked customer service what day do I call to end service she instructed me of the day to call. ( Direct TV bills a month in advance). So I called the day they suggested and paid my bill asked if this my final bills ( answered yes) ( check recorded records) answered we bill in advance...

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Website
1.7 (34 reviews)
1.9 (3622 reviews)
Reviewer's quote

...I went through the website and paid a minimal fee. I captured the files hoping to use it on Mac pro in MS Word. A screen came up asking if wanted to download all the files or use it directly from the site...

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For three days I have tried to get on to your website to make a payment. I tried to sign in and I get a globe that spins and spins and spins and says hang in we're authorizing you. After a bit on the top left side of the screen it says redirecting but it comes back to that same screen with the globe...

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Exchange, Refund and Cancellation Policy
1.6 (31 reviews)
1.4 (3302 reviews)
Reviewer's quote

...No refund gumroad is a scam. Stay away from them, customer support does not care to help you if something goes wrong..

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...At the time of my cancellation I had a credit balance with them. I requested the refund and was told that it would take 30 days to process, and then they would send me a MasterCard gift card. What..

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Product or Service Quality
1.3 (29 reviews)
1.8 (3860 reviews)
Reviewer's quote

...to continue working with our banking partners, we have to ensure that we are sending money to legitimate creators who are: 1) Compliant with our terms of service (TOS) and the TOS of our partners 2) Not financial liabilities - i. e. not racking up chargebacks and suspicious purchases We have to make sure that your account is safe before we can pay...

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No service on tv,three times repair guys came out and could not do any thing for are genie system,i paid till end of month and cancelled service they still billed me for a year of service about 500 bucks . i want my money back,why should i pay for tv i cant watch and the repair guys said theres...

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Gumroad and Directv Pros and Cons

Pros
  • Quick refunds for customers
  • Platform and payment
  • Easy to use interface
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Customer service
  • Unreasonable service
  • No response
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Gumroad and Directv Most Positive Reviews

Top rated reviews
5

Same issue with me. I spent many hours setting up Gumroad as we sell document translations that we have copyright to and...

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5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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5

Hmm...
I pay half price for RNI presets regular price was 164 $ and
wait only 10 s for email with download Happy

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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Gumroad and Directv Most Critical Reviews

Lowest rated reviews
1

Ok, so I never remember creating an account. I DEFINITELY do not remember giving them my credit card information. I...

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1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

Set up Gumroad to sell a product my daughter created, they took sales of about $10, then suspended the account and clear...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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Gumroad and Directv Latest Reviews

Recent published reviews
No votes

This is horrible service! My account has been paid up for a year and I have been unable to access it for weeks now!
I nee...

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3.9

They increased my mom's basic TV from $60 to $100 so we had to cancel after being customers for over 20 years. The...

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No votes

Still dont have my license from y'all. Just give me a refund please.

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1

I do believe my contract ends next month. If you dont stop the disgraceful commercials where some black comic comes on e...

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Gumroad and Directv Products and Services

Most reviewed product and services
  • Gumroad Account (25 reviews)
  • Gumroad Customer Care (15 reviews)
  • Gumroad Website (9 reviews)
  • Directv Tv Service (2724 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1233 reviews)