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Gumroad

Professional Services
  • 1 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $8.7K CLAIMED LOSSES
  • $622 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Quick refunds for customers 1
  • Platform and payment 1
  • Easy to deliver and buy 1
  • Api 1

Customers don't like

  • Unreasonable service3
  • No response3
  • Platform2
  • Will avoid this site for any future purchases1
  • Support1
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Directv

Telecommunications
  • 28 ISSUES RESOLVED
  • 10118 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $826 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Picture quality 28
  • Having tv when it does work 24
  • Service installer was courteous 21
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service356
  • Evasive billing practices40
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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