PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and Gears TV HD as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
Gears TV HD

Directv and Gears TV HD Overview

Total reviews
13169
58
Company responses
0
0
Issues resolved
41
0

Directv and Gears TV HD Consumer Ratings

Rank
227 out of 1428 in Telecommunications category
361 out of 1428 in Telecommunications category
Customer service
172 in category
No votes
Product or Service Quality
150 in category
No votes
Diversity of Products or Services
129 in category
No votes
Price Affordability
278 in category
No votes

Directv and Gears TV HD Rating Details

Customer service
1.4 (4231 reviews)
No votes
Reviewer's quote

...It happens every time I call their customer service. Cable is looking a lot better..

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...this is bad customer service and if it is not fix soon, I want to cancel my service. Brett Parsons..

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Product or Service Quality
1.8 (3870 reviews)
No votes
Reviewer's quote

From install, billing, account notification, problems with customer service, the amount of time I've spent trying to fix problems. It's like a bad marriage. I just now recieved another bill - I ended my "relationship" with Direct TV in NOVEMBER 2019 - it's JULY 30th, 2020...

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Geartv never able to get in touch with them when the service isn’t working..

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Diversity of Products or Services
2 (3831 reviews)
No votes
Reviewer's quote

Called on 4-01-2019 to cancel services, sold home, their computers was in some conversion status. I called again on 04-05-2019. Again told them to cancel services sold home...

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Hey people the Ceo got his house raided. Gears is done for awhile :wtf:

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Price Affordability
1.6 (3651 reviews)
No votes
Reviewer's quote

...The issue was NEVER the price, it has always been the lack of infrastructure and communication for EFFICIENT customer service. I have spent over 19 hours on the phone repeating information, sometimes up to five times, in one conversation with the reps..

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Whats going on? Why has our GearsTV been cut off? Hearing lots of things good and bad. They took our payment but still don't have tv. Who do I need to talk to?

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Directv and Gears TV HD Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Offers an online tv guide
  • Fancy website with useless info
  • Costumer service
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • No customer service
  • Not contact info on site
  • No email verification sent to me upon ordering

Directv and Gears TV HD Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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3.5

Whats going on? Why has our GearsTV been cut off? Hearing lots of things good and bad. They took our payment but still...

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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No votes

Directv and Gears TV HD Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

I went to https://www.gearstvhd.com/sign-up/, entered all of my info to order GearsTV, including my credit card info,...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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1

started in august, i signed up for gears reloaded. i asked for directions on how to download the tv guide. sent me a...

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Directv and Gears TV HD Latest Reviews

Recent published reviews
1

Bad 1star will be looking for another serever.

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No votes

I paid with my credit card for a month service but I didn't receive any confirmation number or anything stating that I...

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2

Direct TV used to be the best. Since AT&;;;;;;;;;;;;;;T took over - the service, problems, and everything is 200%...

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No votes

Gear TV did not give me a username or password to login MTVG PRO. And the phone no#. Don't work. 1-800-706-1196

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Directv and Gears TV HD Products and Services

Most reviewed product and services
  • Directv Tv Service (2726 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1234 reviews)
  • Gears Tv Hd Account (7 reviews)
  • Gears Tv Hd Tv Service (5 reviews)
  • Gears Tv Hd Customer Care (5 reviews)