PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and Gears TV HD as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
Gears TV HD

Directv and Gears TV HD Overview

Total reviews
12966
55
Company responses
0
0
Issues resolved
40
0

Directv was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 12966 reviews. It is 12911 reviews more than Gears TV HD received since Oct 2, 2018.

Directv and Gears TV HD Consumer Ratings

Rank
219 out of 1946 in Telecommunications category
344 out of 1946 in Telecommunications category
Customer service
173 in category
425 in category
Product or Service Quality
150 in category
280 in category
Diversity of Products or Services
119 in category
87 in category

According to consumer ratings and reviews, Directv ranks 125 points higher in the Telecommunications category than Gears TV HD. People gave Directv 1.4 stars for Customer service criterion in Telecommunications category and it is 393 points higher than the worst rated brand in this category. At the same time, Gears TV HD was rated 1 stars for Customer service criterion in this category and it is 141 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Directv has a higher rating than Gears TV HD. Regarding Diversity of Products or Services criterion, consumers gave Directv 2.1 stars and it is 79% greater than other in category. Gears TV HD however was rated 2.3 stars and it is 85% greater than other in category.

Directv and Gears TV HD Rating Details

Customer service
1.4 (4134 reviews)
1 (8 reviews)
Reviewer's quote

...99/month with free HBO for life as long as I had my cellphone service with AT&T. Now I have never changed my cellular plan. I have been on the unlimited family plan for over 6 years now with 7 phone lines on my account plus a home line plus AT&T internet in my home...

Donnita

Number not in service. Gears TV will not load. No help available but they took my money..

A A
Product or Service Quality
1.8 (3774 reviews)
1.2 (9 reviews)
Reviewer's quote

Called to see about getting bill lowered. Luke asked what channels I watched and I told him.He said sure after a few minutes he came back and yes he could put me in family package for $55 a month.I quoted the channels (only 6 of them is all we watch) he said yes.Well today I only have 2 channels...

Corliss

I signed up and still waiting for email with log in info.

Geri
Diversity of Products or Services
2.1 (3738 reviews)
2.3 (6 reviews)
Reviewer's quote

In a "nutshell", explained above, without having to go into detail. We have been customers over 23 years, have gone through numerous changes, mainly positive, and remained loyal. You would think that a take over from a respectful company, would give incentives to their acquired Directv customers,...

PissedConsumer1722483

When are you sending my log in info? I signed up and that was it, nothing sent!!!!

Geri

Directv and Gears TV HD Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Offers an online tv guide
  • Fancy website with useless info
  • Costumer service
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • No customer service
  • Not contact info on site
  • No email verification sent to me upon ordering

Directv and Gears TV HD Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

3.5

Whats going on? Why has our GearsTV been cut off? Hearing lots of things good and bad. They took our payment but still...

Directv and Gears TV HD Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

1

I went to https://www.gearstvhd.com/sign-up/, entered all of my info to order GearsTV, including my credit card info,...

Directv and Gears TV HD Latest Reviews

Recent published reviews
1

They are theives. They will quote you a price and never honor it! You'll be on the phone every month talking to some...

Read all 12966 reviews
3

Hey people the Ceo got his house raided. Gears is done for awhile Wtf

Read all 55 reviews

Directv and Gears TV HD Products and Services

Most reviewed product and services
  • Directv Tv Service (2703 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1222 reviews)
  • Gears Tv Hd Customer Care (6 reviews)
  • Gears Tv Hd Tv Service (4 reviews)
  • Gears Tv Hd Tv Package (3 reviews)