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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9308 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service332
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved25
  • Deceptive practices24
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Gazelle

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 161 TOTAL REVIEWS
  • $21.4K CLAIMED LOSSES
  • $345 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Very dissatisfied 7
  • Ease of use 2
  • Easy process 2
  • Getting to experience the worst company ever to exist 1
  • Speedy emails with higher-ups 1

Customers don't like

  • Scam4
  • Bad experience2
  • Bait-and-switch2
  • Lying and thieving business practices2
  • Total bait and switch scam2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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