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Directv

Telecommunications
  • 23 ISSUES RESOLVED
  • 8906 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $899 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 15
  • Nfl ticket 7
  • Service installer was courteous 6
  • Sound quality 6

Customers don't like

  • Poor customer service92
  • Customer service70
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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Gazelle

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $20.9K CLAIMED LOSSES
  • $342 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Very dissatisfied 7
  • Ease of use 2
  • Easy process 2
  • Getting to experience the worst company ever to exist 1
  • Speedy emails with higher-ups 1

Customers don't like

  • Bait and switch6
  • False assessment of item condition5
  • Scam5
  • Did not deliver product and will not release my money3
  • Lying and thieving business practices3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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