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Directv

Telecommunications
  • 28 ISSUES RESOLVED
  • 9844 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $834 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service313
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2340 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service42
  • Customer service17
  • Poor service16
  • False billing pratice15
  • Poor communication10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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