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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8676 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 13
  • Good reception 6
  • Programming 6
  • It was good until you got shady 6

Customers don't like

  • Poor customer service83
  • Customer service59
  • Lack of service36
  • Small print and 24-month contract18
  • Lack of concern for unsatisfied customers17
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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 557 COMPANY RESPONSES
  • 1915 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Nothing so far 10
  • Firing frontier 9
  • Service technicians 8
  • When it was verizon 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service87
  • Poor service27
  • False billing pratice22
  • Customer service19
  • Poor communication17
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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