Directv vs Freedompop

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Directv

Telecommunications
  • 21 ISSUES RESOLVED
  • 8113 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $870 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Sound quality 6
  • Service installer was courteous 6

Customers don't like

  • Poor customer service92
  • Customer service50
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18

Products by Directv

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Freedompop

Telecommunications
  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $147 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Possibility of free internet 3
  • Free 500mb 3
  • Possibility of free cell service 3
  • Mifi 500 hotspot 2
  • Reasonable cost 1

Customers don't like

  • Customer service8
  • Disgraceful4
  • Just about everything4
  • Product service4
  • Reliability4

Products by Freedompop

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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