PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Florida Power And Light Company and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Florida Power And Light Company
Directv

Florida Power And Light Company and Directv Overview

Total reviews 198 13224
Company responses 0 0
Issues resolved 1 41

Florida Power And Light Company and Directv Consumer Ratings

Rank
118 out of 783 in Utility category
242 out of 1438 in Telecommunications category
Customer service
106 in category
188 in category
Product or Service Quality
88 in category
157 in category
Website
132 in category
187 in category
Reliability
74 in category
120 in category

Florida Power And Light Company and Directv Rating Details

Customer service
1.3 (94 reviews)
1.4 (4252 reviews)
Reviewer's quote

...I usually don’t write reviews and I’m a very understanding person but this rep definitely needs retraining on customer service..

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...stay with Dish they have great customer service..

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Product or Service Quality
1.7 (88 reviews)
1.8 (3894 reviews)
Reviewer's quote

...Little did I know at the time what we would be going through! When Feb 19 rolled around, there was no signs of the Power Company installing our Electrical Service! A few days later, Danny and I drove back up to the Office! Once again we talked to Melanie Tschetter! At this point, she says, I can find no Paperwork about your Service Installation! We said, what happened to the Paperwork...

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...The recording asked me if I wanted to be transferred to have my service reconnected and I said yes. The gentleman pick up and said the bill have not been paid. I paid a total of $226...

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Website
1.8 (88 reviews)
1.9 (3655 reviews)
Reviewer's quote

FPL has the worst website when it comes to paying a bill. Every time I try to pay a bill it takes me about a half hour to find "Pay by Credit Card" then when you do find it, it wants your whole life history. After you fill out what they ask for you still cannot get to pay your bill until you have...

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most of everything Im not going to go into details because direct tv has wasted so much of my life Im not gonna waste anymore of it f off to direct tv the worst Id rather stab myself in the eye with a pencil then to try to use the website to resolve anything..

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Reliability
1.7 (84 reviews)
1.8 (3604 reviews)
Reviewer's quote

You sent a crew to my house at 784 Bradenton Rd., Venice FL 34293 the back of their truck and trailer onto my property and wrecked the grass left big Divets I want somebody to come out and look at the damage

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...Also very dissapointed in the reliability of satellite tv broadcasting. Frequently when it rains of snows, signal is lost Don't believe the system is commercially viable yet..

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Florida Power And Light Company and Directv Pros and Cons

Pros
  • Reliable
  • Reliable service
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Awful customer service
  • Billing and customer service
  • Response to my problem
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Florida Power And Light Company and Directv Most Positive Reviews

Top rated reviews
5

Donald Jessie was here within the hour and immediately saw our problem. He fixed it in record time and we are very...

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5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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5

We live in the Whitehall Condos off Congress. I just wanted to thank them for Saturday, Monday and today’s work on the...

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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Florida Power And Light Company and Directv Most Critical Reviews

Lowest rated reviews
1

I had Florida Power light in my condo in Pompano Beach all my move to another condo in Pompano Beach in a different zip...

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1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

This is my second year with FPL now I really think FPL company really sucks when it comes to this deposit they want you...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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Florida Power And Light Company and Directv Latest Reviews

Recent published reviews
No votes

Due to Covid we have vacationed at our fort Laurderdale apartment one time in the last 60 days yet mysteriously my...

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1

I call and made a payment on Wednesday,September 23, at 11:44am local time. The recording asked me if I wanted to be...

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No votes

Me indico que mi cuenta no esgrifoagada.El 28 de agosto envié un cheWhat por $ 237 Hacerlares. Este lunes me llego...

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No votes

I am the assistant manager at an apartment complex (The Meadows) where there are MANY CUSTOMERS WITH YOUR SERVICE....

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Florida Power And Light Company and Directv Products and Services

Most reviewed product and services
  • Florida Power And Light Company Residential Electricity Supply (39 reviews)
  • Florida Power And Light Company Customer Care (25 reviews)
  • Florida Power And Light Company Electricity Supply (23 reviews)
  • Directv Tv Service (2728 reviews)
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  • Directv Customer Care (1237 reviews)