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Filesfetcher

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 37 COMPANY RESPONSES
  • 39 TOTAL REVIEWS
3.6
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
Billing Practices

No items

Customers don't like

  • Money taken during free trial period2
  • Refund money1
  • No login access1
  • Money taken1
  • Files were not available site disappeared after payment was made1
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Directv

Telecommunications
  • 28 ISSUES RESOLVED
  • 9868 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $832 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
Billing Practices
  • Picture quality 29
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 17
  • Good programming 14

Customers don't like

  • Poor customer service313
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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