Directv vs Element Electronics

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Directv

Telecommunications
  • 21 ISSUES RESOLVED
  • 8068 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $869 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Sound quality 6
  • Service installer was courteous 6

Customers don't like

  • Poor customer service92
  • Customer service49
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18

Products by Directv

No items

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Element Electronics

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 373 TOTAL REVIEWS
  • $39.4K CLAIMED LOSSES
  • $361 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Picture 4
  • Price 4
  • Tv when it worked 3
  • So far ok 2
  • Tv works all the time 2

Customers don't like

  • Poor product and customer service12
  • Poor product11
  • Poor customer service10
  • Customer service8
  • Product7

Products by Element Electronics

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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