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Directv

Telecommunications
  • 27 ISSUES RESOLVED
  • 9692 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $839 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Picture quality 30
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Good programming 14

Customers don't like

  • Poor customer service340
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved27
  • Deceptive practices25
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Efax

Telecommunications
  • 0 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $4.1K CLAIMED LOSSES
  • $125 AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Prompt efficient service 2
  • You can check in any time you like 1
  • When the service worked 1
  • Fact that i can fax from my computer 1

Customers don't like

  • Rude customer service2
  • Did not cancel my account2
  • Customer service2
  • Company is a total fraud2
  • Website1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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