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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8688 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $854 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Having tv when it does work 23
  • Picture quality 15
  • Programming 6
  • Sound quality 6
  • Service installer was courteous 6

Customers don't like

  • Poor customer service92
  • Customer service65
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18
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Efax

Telecommunications
  • 0 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $4.1K CLAIMED LOSSES
  • $125 AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Prompt efficient service 2
  • Fact that i can fax from my computer 1
  • You can check in any time you like 1
  • When the service worked 1

Customers don't like

  • Getting ripped off6
  • Service and customer service4
  • Customer service3
  • Rude customer service3
  • No online or email cancelation3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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