Directv vs EarthLink

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Directv

Telecommunications
  • 21 ISSUES RESOLVED
  • 8072 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $871 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Sound quality 6
  • Service installer was courteous 6

Customers don't like

  • Poor customer service92
  • Customer service49
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18

Products by Directv

No items

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EarthLink

Telecommunications
  • 0 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $6.5K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Billing Practices
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Shut you down every month1
  • Tech support1
  • Tekkies in india said no hope lady1
  • Too aggressive trying to delay cancellation1
  • Unauthorized usage of my credit card1

Products by EarthLink

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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