PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dish Network and Directv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dish Network
Directv

Dish Network and Directv Overview

Total reviews 2675 13255
Company responses 0 0
Issues resolved 11 41

Dish Network and Directv Consumer Ratings

Rank
243 out of 1449 in Telecommunications category
246 out of 1449 in Telecommunications category
Customer service
180 in category
178 in category
Product or Service Quality
183 in category
154 in category
Diversity of Products or Services
211 in category
130 in category
Price Affordability
265 in category
281 in category

Dish Network and Directv Rating Details

Customer service
1.4 (806 reviews)
1.4 (4268 reviews)
Reviewer's quote

I spoke to a Dish Customer Service Rep who told me he was going to process a $40 refund for an over-payment. He also said, my bill would continue to be reduced by $40+ dollars if I signed up for an additional 2-year contract. Not only did he not give me a refund, my bill is now $80 higher!!! This...

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...had to do order over on the phone with customer service. Was not offered the gift cards I am not the one so screwed up so why should I lose 300 dollars in gift cards. Appreciate your help mike Doyle 919 610 7485..

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Product or Service Quality
1.7 (732 reviews)
1.8 (3906 reviews)
Reviewer's quote

...Cable company is paying off my Dish account and bundling internet service. Saving $. Goodbye Dish...

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I called customer support 3 wks before my service was shut off. I ask told them that i could pay something when i got paid. I was told that they wanted the full amount...

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Diversity of Products or Services
1.8 (730 reviews)
2 (3870 reviews)
Reviewer's quote

...on a pay in advance account for several years and that there is no way I can owe a bill because with a pay in advance account I have to "pay in advance" for services to be used. I called corporate and they also argued that I owed a bill that they authorized WITHOUT MY CONSENT. This is a horrible company to be with and they need to be stopped...

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00) as they have not only charged me for the service contract of 2 years but they have charged me for another month of services and numerous incidental fees. I am now headed over to AT and T to dispute this insanity. My honest recommendation is STAY AWAY from this completely dishonest and...

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Price Affordability
1.7 (695 reviews)
1.6 (3687 reviews)
Reviewer's quote

...Never seen a business get away with the price hikes they have , the customer service that just isn't or the way a customer is threatened to try to get them to stay . Unbelievable that theres really no regulation for consumer protection against companies like this..

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...through to someone, who can actually help, most drag it out,, only to tell you they cannot ""fix""it OR TO GIVE YOU???DISCOUNT OFF REGULAR==SUPER INFLATED PRICES,? and we have spent no less than 100 hrs with them, most of the time they act as if it is resolved, then the bill is ok for two-months,, then bam= twice the price'=i. e-...

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Dish Network and Directv Pros and Cons

Pros
  • Ease of use
  • Hopper
  • Fox programming
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
Cons
  • Customer service
  • Breech of contract
  • Service
  • Poor customer service
  • Evasive billing practices
  • Broken promises

Dish Network and Directv Most Positive Reviews

Top rated reviews
5

Global life and accident insurance company is an advertiser that has advertisements included in with your Dish monthly b...

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5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

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5

With hundreds of channels available on satellite TV it is amazing how there is usually nothing on that you want to watch...

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5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

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Dish Network and Directv Most Critical Reviews

Lowest rated reviews
1

Every time I received my bill, it was incorrect. Then when I cancelled, I had a 200.00 visa card from Direct TV to chang...

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1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

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1

We had Dish for cable and ended up moving before our contract expired. Upon moving, the tech came out to install the sat...

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1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

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Dish Network and Directv Latest Reviews

Recent published reviews
1

Cant even change channels when Im recording. Cant believe your technology is that bad! Wished I had never changed from...

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No votes

THE GUIDE DOES NOT SHOW THE PROGRAMS TO BE RECORDED

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No votes

Dish and fox wont come to terms so we are not able to watch nfl games. Dish sucks

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1.2

Attention,,this is the fifteenth time we called about wrong pricing,,- no two bills the same, they tell you one thing ,...

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Dish Network and Directv Products and Services

Most reviewed product and services
  • Dish Network Tv Service (400 reviews)
  • Dish Network Tv Package (218 reviews)
  • Dish Network Receiver (121 reviews)
  • Directv Tv Service (2730 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Tv Package (1017 reviews)