PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and Dish Network as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
Dish Network

Directv and Dish Network Overview

Total reviews 13221 2672
Company responses 0 0
Issues resolved 41 10

Directv and Dish Network Consumer Ratings

Rank
242 out of 1438 in Telecommunications category
239 out of 1438 in Telecommunications category
Customer service
191 in category
192 in category
Product or Service Quality
161 in category
192 in category
Diversity of Products or Services
130 in category
217 in category
Price Affordability
294 in category
275 in category

Directv and Dish Network Rating Details

Customer service
1.4 (4252 reviews)
1.4 (805 reviews)
Reviewer's quote

...stay with Dish they have great customer service..

Read full review

I spoke to a Dish Customer Service Rep who told me he was going to process a $40 refund for an over-payment. He also said, my bill would continue to be reduced by $40+ dollars if I signed up for an additional 2-year contract. Not only did he not give me a refund, my bill is now $80 higher!!! This...

Read full review
Product or Service Quality
1.8 (3892 reviews)
1.7 (731 reviews)
Reviewer's quote

I cancelled my service Aug 17th...

Read full review

...Cable company is paying off my Dish account and bundling internet service. Saving $. Goodbye Dish...

Read full review
Diversity of Products or Services
2 (3854 reviews)
1.8 (729 reviews)
Reviewer's quote

I was told it would be reported to technical services. I NEED THIS FIXED and I feel I am due a credit at the very least for not being able to view any local channels for OVER 2 WEEKS! I have been considering discontinuing my Directv service for some time now due to the ridiculous price increases...

Read full review

...on a pay in advance account for several years and that there is no way I can owe a bill because with a pay in advance account I have to "pay in advance" for services to be used. I called corporate and they also argued that I owed a bill that they authorized WITHOUT MY CONSENT. This is a horrible company to be with and they need to be stopped...

Read full review
Price Affordability
1.6 (3670 reviews)
1.7 (694 reviews)
Reviewer's quote

...00 a month now--double the price for 5 channels. his is a classic example of ATT PRICE GOUGING..

Read full review

...Never seen a business get away with the price hikes they have , the customer service that just isn't or the way a customer is threatened to try to get them to stay . Unbelievable that theres really no regulation for consumer protection against companies like this..

Read full review

Directv and Dish Network Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Ease of use
  • Hopper
  • Fox programming
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • Customer service
  • Breech of contract
  • Service

Directv and Dish Network Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

Read full review
5

Global life and accident insurance company is an advertiser that has advertisements included in with your Dish monthly b...

Read full review
5

Installer never grounded my dish(bonded) my new install. Even though national code requires it. A few weeks later it...

Read full review
5

With hundreds of channels available on satellite TV it is amazing how there is usually nothing on that you want to watch...

Read full review

Directv and Dish Network Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

Read full review
1

Every time I received my bill, it was incorrect. Then when I cancelled, I had a 200.00 visa card from Direct TV to chang...

Read full review
1

It's false advertisement to say you are going to get certain stations and then they are gone. I believe this is a...

Read full review
1

We had Dish for cable and ended up moving before our contract expired. Upon moving, the tech came out to install the sat...

Read full review

Directv and Dish Network Latest Reviews

Recent published reviews
1.4

So tired of this happening seems to happen at least once a month...Unplug restart several times and usually does not...

Read full review
1.2

My antenna have problem to open

Read full review
No votes

I cant log into my account to order it online its saying we have a problem

Read full review
1.4

PLEASE READ*
I was a Dish customer for 14 years, due to a change in work status I attempted to disconnect the service and...

Read full review

Directv and Dish Network Products and Services

Most reviewed product and services
  • Directv Tv Service (2728 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1237 reviews)
  • Dish Network Tv Service (400 reviews)
  • Dish Network Customer Care (234 reviews)
  • Dish Network Tv Package (217 reviews)