PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv and Dish Network as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv
Dish Network

Directv and Dish Network Overview

Total reviews
13001
2544
Company responses
0
0
Issues resolved
40
10

Directv was first mentioned on PissedConsumer on Oct 9, 2007 and since then this brand received 13001 reviews. It is 10457 reviews more than Dish Network received since Oct 20, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Directv customer support team and Dish Network customer service.

Directv and Dish Network Consumer Ratings

Rank
220 out of 1908 in Telecommunications category
217 out of 1908 in Telecommunications category
Customer service
167 in category
No votes
Product or Service Quality
144 in category
No votes
Diversity of Products or Services
118 in category
No votes

According to consumer ratings and reviews, Dish Network ranks 3 points higher in the Telecommunications category than Directv. People gave Directv 1.4 stars for Customer service criterion in Telecommunications category and it is 399 points higher than the worst rated brand in this category. Regarding Diversity of Products or Services criterion, consumers gave Directv 2.1 stars and it is 79% greater than other in category.

Directv and Dish Network Rating Details

Customer service
1.4 (4149 reviews)
No votes
Reviewer's quote

So instead of staring at Sorry banners on dead channels I called and canceled, returned the equipment explaining to customer service why I needed to cancel, I now have a 446,74 bill that they are refusing to mitigate for early termination charges. I AM BEING CHARGED FOR 22 MONTHS TERMINATION...

virginia k

I have never experienced customer service at this level before. They are rude and unhelpful. They could not provide my service because of there mistake and continued to bill me...

juney G
Product or Service Quality
1.8 (3789 reviews)
No votes
Reviewer's quote

I've noticed a trend the last couple of years on my 'pay for watch' satellite service, (which is another issue), where a lot of 30 minute programs, most in syndication, are running 31-35 minutes. Add to that 2 hour programs running 2 hrs+. For example: Sundance Channel is airing Night At The Museum...

zoot6666

...So service from Tech was not properly done. But DISH can't help me. I plan to change as soon as I can..

Malique
Diversity of Products or Services
2.1 (3753 reviews)
No votes
Reviewer's quote

...FAIL TO INFORM YOU WILL BE SENT! They rope you into staying with their company by saying they will credit your account, give you a special price for your services, and even not bill you for a...

Amanda N

Customer services STINKS,be prepared to a Foreign Non-English Speaker when you finally get through on the Phone!! Such as Waste and they keep jumping the prices UP for a Standard Service!..

PissedConsumer1674636

Directv and Dish Network Pros and Cons

Pros
  • Picture quality
  • Having tv when it does work
  • Service installer was courteous
  • Ease of use
  • Hopper
  • Fox programming
Cons
  • Poor customer service
  • Evasive billing practices
  • Broken promises
  • Customer service
  • Breech of contract
  • Service

Directv and Dish Network Most Positive Reviews

Top rated reviews
5

I called directV at the end of my 2 years, my contract was coming to an end and I wanted to cancel and move on to Goggle...

5

Global life and accident insurance company is an advertiser that has advertisements included in with your Dish monthly b...

Directv and Dish Network Most Critical Reviews

Lowest rated reviews
1

We have had Direct TV for just over 1 year. We purchased it through a satellite provider that had a booth at the Ohio S...

1

Every time I received my bill, it was incorrect. Then when I cancelled, I had a 200.00 visa card from Direct TV to chang...

Directv and Dish Network Latest Reviews

Recent published reviews
1

I had been a Directv customer for over 15 years, I discontinued service and started Netflix and Hulu only, While I was...

Read all 13001 reviews

Add Dish Network to flat Screen TV when customers purchase also have a choice to pick there own package dish Red 100...

Read all 2544 reviews

Directv and Dish Network Products and Services

Most reviewed product and services
  • Directv Tv Service (2706 reviews)
  • Directv Tv Guide (1328 reviews)
  • Directv Customer Care (1227 reviews)
  • Dish Network Tv Service (392 reviews)
  • Dish Network Customer Care (226 reviews)
  • Dish Network Tv Package (197 reviews)