PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sling Tv and Directv Now as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sling Tv
Directv Now

Sling Tv and Directv Now Overview

Total reviews 1708 630
Company responses 0 0
Issues resolved 1 3

Sling Tv and Directv Now Consumer Ratings

Rank
173 out of 1429 in Telecommunications category
336 out of 1429 in Telecommunications category
Customer service
106 in category
238 in category
Value for money
116 in category
200 in category
Product or Service Quality
143 in category
281 in category
Billing Practices
127 in category
141 in category

Sling Tv and Directv Now Rating Details

Customer service
1.9 (731 reviews)
1.3 (294 reviews)
Reviewer's quote

Yall ethier have the most incompetent customer service representative or yall need to start cracking down on fake sling tv websites to start sling because I was charge $99. 95 for a 12 month subscription and yall could not find my account and I spent 40 minutes on the phone with one of your...

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...they have raised the prices and changed the packages without my knowledge!! Hate this company!! Oh and forget customer service...

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Value for money
2.1 (660 reviews)
1.7 (285 reviews)
Reviewer's quote

Charlie , cancel and refund my money. Very professional and understanding. Listen to my problems and was resolved..

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Dude! This garbage is for real! Do not waste your money. It’s slow glitchy and the DVR do not work. Honestly not worth a dime!..

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Product or Service Quality
1.9 (656 reviews)
1.4 (286 reviews)
Reviewer's quote

Ive tried on my Roku and I called in to restart my service and it wont allow. When I talked to a representative she told me the same thing and didnt know why I couldnt restart and that someone would get back to me within 10 days..

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...They tease you with a refund then never give it to you "As our billing department decided you were not eligible as you did use the service. "..

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Billing Practices
1.9 (653 reviews)
1.8 (258 reviews)
Reviewer's quote

discontinued my annual billing , customer service would not help whatsoever been with them for over three years with the annual billing and now they wanna charge me for monthly that is double , Im going back to Dish from paying all this money very poor way of sucking customer in and then charging...

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...The att rep was great but directvnow has zero customer service and as far as i am concerned criminal billing practices..

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Sling Tv and Directv Now Pros and Cons

Pros
  • Price
  • I like it when it actually works
  • Cheap alternative to cable
  • Variety of programing
  • Rip me off
  • Price and choice of channels ok if it would work
Cons
  • Customer service
  • Customer service and misleading free trial period
  • Fraud
  • Customer service
  • There is no way to contact anyone at directv now
  • Limited availability of customer service

Sling Tv and Directv Now Most Positive Reviews

Top rated reviews
5

I tried Sling Tv free subscription and now I love to be with Sling, in the subscription it provides nice services and I...

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5

The "advance" button (double arrows to the right) advance the progress *** but it immediately reverts back to the beginn...

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5

This service sucks. I can't watch anything without it glitching.

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5

It said low energy & try another port. Plus not able to get WE TV on either TV or guide

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Sling Tv and Directv Now Most Critical Reviews

Lowest rated reviews
1

I signed up for the trial and canceled after a few days. The service itself was okay but I already pay for HBO, Hulu...

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1

We moved and cancelled our Direct TV on May 24th, 2016. They took the money from my account for 7 months, and i finally...

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1

Their commercials make it sound like their service is the best thing since sliced bread. I subscribed to their blue...

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1

Their new phone number prominently displayed in blue on my current statement has been disconnected (844-233-****)....

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Sling Tv and Directv Now Latest Reviews

Recent published reviews
No votes

I canceled I dont have what it takes with my WiFi to pick it up i would like a refund.

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No votes

I cancelled my Direct TV Now subscription as of February 2019. Previously, my subscription was an auto-pay from my...

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1

No phone number no customer support

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1.7

I need to talk to a live person , one that speaks clearly.

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Sling Tv and Directv Now Products and Services

Most reviewed product and services
  • Sling Tv Streaming Service (158 reviews)
  • Sling Tv Tv Service (107 reviews)
  • Sling Tv Streaming Service Free Trial (103 reviews)
  • Directv Now Streaming Service (292 reviews)
  • Directv Now Tv Package (68 reviews)
  • Directv Now Free Trial (24 reviews)