PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sling Tv and Directv Now as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sling Tv
Directv Now

Sling Tv and Directv Now Overview

Total reviews
1130
680
Company responses
0
0
Issues resolved
1
3

Sling Tv was first mentioned on PissedConsumer on Oct 3, 2016 and since then this brand received 1130 reviews. It is 450 reviews more than Directv Now received since Dec 11, 2016. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Sling Tv customer support team and Directv Now customer service.

Sling Tv and Directv Now Consumer Ratings

Rank
205 out of 1908 in Telecommunications category
291 out of 1908 in Telecommunications category
Customer service
123 in category
No votes
Billing Practices
131 in category
No votes
Value for money
123 in category
No votes

According to consumer ratings and reviews, Sling Tv ranks 86 points higher in the Telecommunications category than Directv Now. People gave Sling Tv 1.6 stars for Customer service criterion in Telecommunications category and it is 443 points higher than the worst rated brand in this category. Regarding Value for money criterion, consumers gave Sling Tv 2 stars and it is 78% greater than other in category.

Sling Tv and Directv Now Rating Details

Customer service
1.6 (474 reviews)
No votes
Reviewer's quote

Through calling customer service till free..

Maurita

...Finally talked to a customer service person who was going to escalate to Loyalty Department -- kept me on hold 30 minutes. Came back and said they would get back. Stayed home to get another call, who again put me on hold for 40 minutes before their call dropped...

Suzanne B
Billing Practices
1.7 (458 reviews)
No votes
Reviewer's quote

...Do you get the feeling they don't WANT you to use the gift card you just PAID for!!!They DO want your credit card info so they can start billing each month!! Not happy..

rita f

...The att rep was great but directvnow has zero customer service and as far as i am concerned criminal billing practices..

PissedConsumer1335717
Value for money
2 (447 reviews)
No votes
Reviewer's quote

...if you take my money you will be procecuted!..

Sierrah

Only had DirecTV for a month crackles and pops and static sounds are constant and nerve-wracking of course the freezing up of the picture doesn't help not really worth the money probably going to cancel my subscription!..

Allen P

Sling Tv and Directv Now Pros and Cons

Pros
  • Price
  • Cheap alternative to cable
  • Cannel line up for the price
  • Variety of programing
  • Rip me off
  • Price and choice of channels ok if it would work
Cons
  • Customer service
  • Customer service and misleading free trial period
  • Fraud
  • Customer service
  • There is no way to contact anyone at directv now
  • Limited availability of customer service

Sling Tv and Directv Now Most Positive Reviews

Top rated reviews
5

I tried Sling Tv free subscription and now I love to be with Sling, in the subscription it provides nice services and I...

5

The "advance" button (double arrows to the right) advance the progress *** but it immediately reverts back to the beginn...

Sling Tv and Directv Now Most Critical Reviews

Lowest rated reviews
1

I signed up for the trial and canceled after a few days. The service itself was okay but I already pay for HBO, Hulu...

1

We moved and cancelled our Direct TV on May 24th, 2016. They took the money from my account for 7 months, and i finally...

Sling Tv and Directv Now Latest Reviews

Recent published reviews

I noticed i was charged this month and i cancelled last month. I do not want the service and would like a refund.

Read all 1130 reviews
1

They promised to give me a full refund because someone took over my account with a fraud email and I was still paying.
Th...

Read all 680 reviews

Sling Tv and Directv Now Products and Services

Most reviewed product and services
  • Sling Tv Customer Care (156 reviews)
  • Sling Tv Streaming Service (143 reviews)
  • Sling Tv Streaming Service Free Trial (98 reviews)
  • Directv Now Streaming Service (302 reviews)
  • Directv Now Customer Care (117 reviews)
  • Directv Now Tv Package (75 reviews)