PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv Now and Hulu as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv Now
Hulu

Directv Now and Hulu Overview

Total reviews
680
1971
Company responses
0
0
Issues resolved
3
4

Hulu was first mentioned on PissedConsumer on Jan 26, 2012 and since then this brand received 1971 reviews. It is 1291 reviews more than Directv Now received since Dec 11, 2016. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Directv Now customer support team and Hulu customer service.

Directv Now and Hulu Consumer Ratings

Rank
292 out of 1946 in Telecommunications category
137 out of 1946 in Telecommunications category
Customer service
198 in category
97 in category
Value for money
160 in category
93 in category
Product or Service Quality
247 in category
189 in category

According to consumer ratings and reviews, Hulu ranks 155 points higher in the Telecommunications category than Directv Now. People gave Directv Now 1.3 stars for Customer service criterion in Telecommunications category and it is 368 points higher than the worst rated brand in this category. At the same time, Hulu was rated 1.8 stars for Customer service criterion in this category and it is 469 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Hulu has a higher rating than Directv Now. Regarding Product or Service Quality criterion, consumers gave Directv Now 1.4 stars and it is 56% greater than other in category. Hulu however was rated 1.6 stars and it is 67% greater than other in category.

Directv Now and Hulu Rating Details

Customer service
1.3 (308 reviews)
1.8 (831 reviews)
Reviewer's quote

...Not a happy customer. I am going to check out other streaming services and strongly considering changing service..

Richard D

Customer service was amazing and I enjoyed speaking with him..

Gisell
Value for money
1.7 (301 reviews)
2.1 (721 reviews)
Reviewer's quote

...They seem to be a scam, and will charge extra money to your credit card without notification, even after being told you were grandfathered in at a special price at sign-up to begin with them. They are up 30% in price in a short time. The phone call on credit card bill DOES NOT WORK...

Suzanne B

Calling Hulu at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 833-409-0107. For companies that we support, we call for you, press the right buttons to...

Bennett
Product or Service Quality
1.4 (300 reviews)
1.6 (737 reviews)
Reviewer's quote

I have been charged for a service that is unavailable and after having to dig into the website and being transferred to people who can barely understand my issue I have still not been able to get my issue resolved. Instead of refunding my money for not being able to fulfill the services I’ve paid...

Melissa V

Quick and easy address resolution and time zone change.

Charles

Directv Now and Hulu Pros and Cons

Pros
  • Variety of programing
  • Rip me off
  • Price and choice of channels ok if it would work
  • Shows
  • Old hulu
  • Price
Cons
  • Customer service
  • There is no way to contact anyone at directv now
  • Limited availability of customer service
  • Poor quality service
  • New ui
  • Bad customer service

Directv Now and Hulu Most Positive Reviews

Top rated reviews
5

The "advance" button (double arrows to the right) advance the progress *** but it immediately reverts back to the beginn...

5

I have used hulu for several years on and off. I cancel when they don't provide past seasons of shows. The past month...

Directv Now and Hulu Most Critical Reviews

Lowest rated reviews
1

We moved and cancelled our Direct TV on May 24th, 2016. They took the money from my account for 7 months, and i finally...

1

When Hulu first started out offering the Plus subscriptions there was still a vast majority of content available even fo...

Directv Now and Hulu Latest Reviews

Recent published reviews
1

They promised to give me a full refund because someone took over my account with a fraud email and I was still paying.
Th...

Read all 680 reviews

My oldest, adult daughter, has a Hulu account. My husband and I were considering getting Hulu but we still have children...

Read all 1971 reviews

Directv Now and Hulu Products and Services

Most reviewed product and services
  • Directv Now Streaming Service (302 reviews)
  • Directv Now Customer Care (117 reviews)
  • Directv Now Tv Package (74 reviews)
  • Hulu Streaming Service (649 reviews)
  • Hulu Watchlist (216 reviews)
  • Hulu Commercial (103 reviews)