PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Directv Now and Hulu as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Directv Now
Hulu

Directv Now and Hulu Overview

Total reviews
661
2228
Company responses
0
0
Issues resolved
3
5

Directv Now and Hulu Consumer Ratings

Rank
310 out of 1429 in Telecommunications category
131 out of 1429 in Telecommunications category
Customer service
216 in category
98 in category
Product or Service Quality
260 in category
183 in category
Value for money
180 in category
100 in category
Website
252 in category
190 in category

Directv Now and Hulu Rating Details

Customer service
1.3 (302 reviews)
1.8 (914 reviews)
Reviewer's quote

...they have raised the prices and changed the packages without my knowledge!! Hate this company!! Oh and forget customer service...

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I tried calling customer service several times , but every times the wait time was 30-45 minutes so I hung up. I also tried live chat and emails but am not sure if they were received or not. If I wasn't cancelled I want to cancel now..

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Product or Service Quality
1.4 (291 reviews)
1.7 (832 reviews)
Reviewer's quote

...They tease you with a refund then never give it to you "As our billing department decided you were not eligible as you did use the service. "..

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...Remember, people are paying for this service! Do it right!..

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Value for money
1.7 (290 reviews)
2.1 (809 reviews)
Reviewer's quote

Dude! This garbage is for real! Do not waste your money. It’s slow glitchy and the DVR do not work. Honestly not worth a dime!..

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...Focus on your share holder value and leaving the thoughts about what you want at home. Thank you, ..

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Website
1.7 (275 reviews)
1.9 (972 reviews)
Reviewer's quote

We picked it up again when we returned to CT six months ago and even though their website says we will get local channels we don't. Again I chatted with customer service several times and actually got a phone call back once. "Your problem has been escalated to our support team", "this will be...

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Trying for 3 months to cancel and they have a picture of a phone but when trying to get a number it redirects to sign in to face book fing unreal thanks for your website let people know how *** Hulu is..

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Directv Now and Hulu Pros and Cons

Pros
  • Variety of programing
  • Rip me off
  • Price and choice of channels ok if it would work
  • Shows
  • Old hulu
  • Price
Cons
  • Customer service
  • There is no way to contact anyone at directv now
  • Limited availability of customer service
  • Bad customer service
  • Poor quality service
  • New ui

Directv Now and Hulu Most Positive Reviews

Top rated reviews
5

The "advance" button (double arrows to the right) advance the progress *** but it immediately reverts back to the beginn...

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5

I have used hulu for several years on and off. I cancel when they don't provide past seasons of shows. The past month...

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5

Close it’s weekends I need switch channels

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5

I saw pretty little liars season 3,on hulu so I signed up after 3 days it disappeared. I called them and the answer was...

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Directv Now and Hulu Most Critical Reviews

Lowest rated reviews
1

We moved and cancelled our Direct TV on May 24th, 2016. They took the money from my account for 7 months, and i finally...

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1

When Hulu first started out offering the Plus subscriptions there was still a vast majority of content available even fo...

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1

Their new phone number prominently displayed in blue on my current statement has been disconnected (844-233-3369)....

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1

When I started my first week of HULU PLUS, I could not believe the number of advertisements playing during each 30 somet...

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Directv Now and Hulu Latest Reviews

Recent published reviews
No votes

I cancelled my Direct TV Now subscription as of February 2019. Previously, my subscription was an auto-pay from my...

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1.4

Horrible! Totally confusing! Can't find shows we regularly watched. Was this some cost cutting measure, or someone's...

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1.7

I need to talk to a live person , one that speaks clearly.

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No votes

went on line,clicked on Hulu and a guy Terry Shaw answered .I told him I wanted the $11.95 package.he said he could get...

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Directv Now and Hulu Products and Services

Most reviewed product and services
  • Directv Now Streaming Service (298 reviews)
  • Directv Now Customer Care (112 reviews)
  • Directv Now Tv Package (70 reviews)
  • Hulu Streaming Service (679 reviews)
  • Hulu Watchlist (217 reviews)
  • Hulu Commercial (130 reviews)