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  • 2 ISSUES RESOLVED
  • 338 TOTAL REVIEWS
  • $69.5K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Convienance of the card 8
  • Lack of fees is nice 7
  • Security like social security 2
  • Convience of opening account 2
  • Whole package 1

Customers don't like

  • Customer service13
  • I hate direct express7
  • Waiting time on phone4
  • Fraud4
  • Customer service was dreadful4
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Rushcard

Cards
  • 3 ISSUES RESOLVED
  • 2745 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $986 AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Early deposit 21
  • Direct deposit 15
  • Getting money early 11
  • Two day early check 8
  • Reliable customer service 7

Customers don't like

  • Bad very bad customer service30
  • I do not have access to my funds following their maintenance23
  • no one is answering the phones to reassure us as consumers20
  • Lack of communication12
  • No one available in customer service10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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