Direct Express vs Netspend

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Delete
  • 1 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $39.7K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Lack of fees is nice 6
  • Convienance of the card 5
  • Always have been good 1
  • Security like social security 1

Customers don't like

  • I hate direct express11
  • Customer service9
  • Poor everything9
  • Waiting time on phone7
  • Way they talk to you on the phone4

Products by Direct Express

No items

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Netspend

Cards
  • 6 ISSUES RESOLVED
  • 1066 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 8
  • Awful 5
  • Ease of use 5
  • Frustrating 3
  • Worest 2

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Locked out of account9
  • Customer service8
  • Poor customer service7

Products by Netspend

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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