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  • 2 ISSUES RESOLVED
  • 272 TOTAL REVIEWS
  • $52.3K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Convienance of the card 8
  • Lack of fees is nice 7
  • Security like social security 2
  • Whole package 1
  • I would like to recoup my money 1

Customers don't like

  • I hate direct express6
  • Customer service4
  • Waiting time on phone3
  • Rudeness of this customer rep3
  • Fraud3
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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1452 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Frustrating 5
  • Send a new card fast 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service12
  • Poor customer service9
  • Mishandling of funds7
  • Lack of concern and timeliness6
  • Blocked account6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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