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  • 2 ISSUES RESOLVED
  • 193 TOTAL REVIEWS
  • $42.9K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Lack of fees is nice 6
  • Convienance of the card 6
  • Always have been good 1
  • Worst 1
  • Security like social security 1

Customers don't like

  • I hate direct express11
  • Customer service9
  • Poor everything9
  • Waiting time on phone7
  • Way they talk to you on the phone4
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1249 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 8
  • Ease of use 6
  • Awful 5
  • Send a new card fast 3
  • Text messages notifying you of current bal 3

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Customer service11
  • Poor customer service10
  • Locked out of account9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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