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Direct Express

1.6
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 594 TOTAL REVIEWS
Rank
28 out of 359
in Cards category
Rating Details
Customer service
Website
Reliability
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    722
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    02:25
  • ISSUES RESOLVED
    16%
Top Products and Services
1.4
135 reviews
1.5
96 reviews
1.4
71 reviews

Netspend

1.5
?

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  • 12 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2057 TOTAL REVIEWS
Rank
32 out of 359
in Cards category
Rating Details
Customer service
Website
Reliability
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    529
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    03:16
  • ISSUES RESOLVED
    18%
Top Products and Services
1.3
373 reviews
1.4
341 reviews
1.6
136 reviews

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Anonymous
#1658992

I don't trust either company... netspend might have caught the fraud in my account before I lost everything I had to live with on..

but who really knows.... I pray the new bank I am using will be more viligent and actually care about the poor customers

Anonymous
#1622554

Direct Express are crooks and have personally not stand behind their product as stated and net spend has from what I hear from a close friend who has their product so I'm going to chose Net Spend all the way from Personal experience and from what close friends have told to me.

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