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Direct Express
Netspend
i
Direct Express

Direct Express

1.6
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 679 TOTAL REVIEWS
Rank
27 out of 363
in Cards category
Rating Details
Customer service
Reliability
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    832
  • SUCCESSFUL
    69%
  • AVG CALL DURATION
    02:27
  • ISSUES RESOLVED
    16%
Top Products and Services
1.4
155 reviews
1.5
106 reviews
1.4
77 reviews
Netspend

Netspend

1.5
?

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  • 12 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2070 TOTAL REVIEWS
Rank
31 out of 363
in Cards category
Rating Details
Customer service
Reliability
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    540
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    03:16
  • ISSUES RESOLVED
    18%
Top Products and Services
1.3
373 reviews
1.4
343 reviews
1.6
136 reviews

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Anonymous
#1658992

I don't trust either company... netspend might have caught the fraud in my account before I lost everything I had to live with on..

but who really knows.... I pray the new bank I am using will be more viligent and actually care about the poor customers

Anonymous
#1622554

Direct Express are crooks and have personally not stand behind their product as stated and net spend has from what I hear from a close friend who has their product so I'm going to chose Net Spend all the way from Personal experience and from what close friends have told to me.

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