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Direct Express
Green Dot Moneypak

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Direct Express

Direct Express

1.6
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 842 TOTAL REVIEWS
Rank
25 out of 361
in Cards category
Rating Details
Customer service
Reliability
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    1257
  • SUCCESSFUL
    46%
  • AVG CALL DURATION
    02:27
  • ISSUES RESOLVED
    14%
Top Products and Services
1.3
205 reviews
1.5
125 reviews
1.5
85 reviews
Green Dot Moneypak

Green Dot Moneypak

1.4
  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1128 TOTAL REVIEWS
Rank
39 out of 361
in Cards category
Rating Details
Customer service
Reliability
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    1218
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    01:54
  • ISSUES RESOLVED
    3%
Top Products and Services
1.3
233 reviews
1.5
140 reviews
1.4
100 reviews

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