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Delete
  • 2 ISSUES RESOLVED
  • 303 TOTAL REVIEWS
  • $65.5K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Convienance of the card 8
  • Lack of fees is nice 7
  • Security like social security 2
  • Whole package 1
  • No charges monthly and convenient 1

Customers don't like

  • Customer service12
  • I hate direct express6
  • Waiting time on phone3
  • Rudeness of this customer rep3
  • Fraud3
Delete
  • 5 ISSUES RESOLVED
  • 583 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Seriously use any other service 2
  • I like it when it works 2
  • This company card and service blows 1
  • It would likely be far better than the trash i had to deal with 1

Customers don't like

  • Customer service8
  • No one could give answer6
  • Waiting4
  • Service4
  • False advertisement4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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