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  • 2 ISSUES RESOLVED
  • 330 TOTAL REVIEWS
  • $69.5K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Convienance of the card 8
  • Lack of fees is nice 7
  • Security like social security 2
  • Convience of opening account 2
  • Whole package 1

Customers don't like

  • Customer service13
  • I hate direct express7
  • Waiting time on phone4
  • Fraud4
  • Customer service was dreadful4
Delete
  • 7 ISSUES RESOLVED
  • 623 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • I like it when it works 3
  • This company card and service blows 2
  • Seriously use any other service 2
  • When i could get into my account 1
  • It would likely be far better than the trash i had to deal with 1

Customers don't like

  • Customer service8
  • No one could give answer6
  • Waiting4
  • That they are ripping off thousands of people4
  • Service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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