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Direct Express
GoBank

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Direct Express

Direct Express

1.6
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 844 TOTAL REVIEWS
Rank
25 out of 361
in Cards category
Rating Details
Customer service
Reliability
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    1261
  • SUCCESSFUL
    46%
  • AVG CALL DURATION
    02:27
  • ISSUES RESOLVED
    14%
Top Products and Services
1.3
206 reviews
1.5
125 reviews
1.5
85 reviews
GoBank

GoBank

1.5
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2186 TOTAL REVIEWS
Rank
96 out of 1021
in Banks category
Rating Details
Customer service
Reliability
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    5976
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    02:20
  • ISSUES RESOLVED
    9%
Top Products and Services
1.5
514 reviews
1.5
265 reviews
1.3
126 reviews

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