Start a new comparison
Delete

Direct Energy

Utility
Has verified representatives
  • 6 ISSUES RESOLVED
  • 597 COMPANY RESPONSES
  • 609 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
3.0
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • Initial contract price 7
  • Price 3
  • Idea of a cost savings 3
  • Possiable savings 2
  • Potential costs savings of their electric plan 1

Customers don't like

  • False promises and run-around8
  • Variable price scam7
  • Their customer service5
  • Given the runaround5
  • Outrageous billing4
Delete
  • 0 ISSUES RESOLVED
  • 17 TOTAL REVIEWS
  • $3.7K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.0
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices

No items

Customers don't like

  • Inhumane1
  • I had to pay 3000 dollars1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel