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Direct Energy

Utility
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 570 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.3
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Idea of a cost savings 0
  • Initial contract price 0
  • Not waiting on hold to long 0
  • Possiable savings 0
  • Price 0

Customers don't like

  • Treated like a criminal0
  • Unhelpful call centre0
  • Variable price scam0
  • Very hard to get a hold of0
  • Website misrepresentations0
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Rainsoft

Utility
Has verified representatives
  • 1 ISSUES RESOLVED
  • 143 COMPANY RESPONSES
  • 231 TOTAL REVIEWS
3.2
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product description 0
  • Reading other bad rainsoft reviews 0
  • Reverse osmosis system 0
  • System for a year 0
  • What i thought was a true lifetime warranty 0

Customers don't like

  • Product quality and representation0
  • Sales tactics0
  • Theft0
  • Total lack of customer service0
  • Unable to buy the parts and make repairs myself0
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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