PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Next Generation Solar France and Direct Energy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Next Generation Solar France

Next Generation Solar France

Not enough votes
Direct Energy

Direct Energy

Has verified representatives
2.5
Next Generation Solar France
Direct Energy

Next Generation Solar France and Direct Energy Overview

Total reviews
1
716
Company responses
0
675
Issues resolved
0
5

Direct Energy was first mentioned on PissedConsumer on Apr 3, 2008 and since then this brand received 716 reviews. It is 715 reviews more than Next Generation Solar France received since Feb 4, 2013.

Next Generation Solar France and Direct Energy Consumer Ratings

Rank
907 out of 955 in Utility category
38 out of 955 in Utility category
Customer service
No votes
124 in category
Staff
No votes
128 in category
Product or Service Quality
No votes
120 in category

According to consumer ratings and reviews, Direct Energy ranks 869 points higher in the Utility category than Next Generation Solar France.

Next Generation Solar France and Direct Energy Rating Details

Customer service
No votes
1.2 (201 reviews)
Reviewer's quote

No items

...Their customer service was outstanding - super friendly & accompdating Canadians! Then Direct Energy took you over somehow and Bounce was gone. Not only is my rate sky high now but they hound me with phone calls. The reps are absolutely horrid with ZERO customer service skills...

PissedConsumer1731282
Staff
No votes
1.3 (182 reviews)
Reviewer's quote

No items

...Staff was very helpful with Bounce. Then Direct Energy bought out Bounce. We elected to 'opt out" of the service offered...

Larry A
Product or Service Quality
No votes
1.4 (159 reviews)
Reviewer's quote

No items

Then around 3 pm a man from Atco came to disconnect my service but once I explained the payment made and how I was not able to report the payment he said ok and left letting me know if he didn’t get a confirmation tomorrow he would be back . This morning at 8:30 Am I spoke to a lady at Direct...

Lara K

Next Generation Solar France and Direct Energy Pros and Cons

Pros
No votes
  • Initial contract price
  • Possiable savings
  • Idea of a cost savings
Cons
No votes
  • Customer service
  • False promises and run-around
  • Variable price scam

Next Generation Solar France and Direct Energy Most Positive Reviews

Top rated reviews
No votes
5

I have to admit. This decision to go with Direct Energy after being with Quaker was truly a wrong one! I pay at least...

Next Generation Solar France and Direct Energy Most Critical Reviews

Lowest rated reviews
No votes
1

Called to try to get an account set up. Rude person on the phone would not set one up if I didn't know all of the perso...

Next Generation Solar France and Direct Energy Latest Reviews

Recent published reviews

Salesman promised a project duration of 8 weeks, I have paid in full and yet to be connected after 21 weeks.
My complain...

Read all 1 review

WE HAVE AND HAVE HAD FOR YEARS DUKE ENERGY AS AN ELECTRICAL SUPPLIER....NOW WE ARE HAVING MONEY IN EXCESS OF $60 TAKEN...

Read all 716 reviews

Next Generation Solar France and Direct Energy Products and Services

Most reviewed product and services
No votes
  • Direct Energy Customer Care (83 reviews)
  • Direct Energy Account (75 reviews)
  • Direct Energy Electricity Supply (46 reviews)