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Direct Energy
National Grid

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Direct Energy

Direct Energy

Has verified representatives
2.5
  • 5 ISSUES RESOLVED
  • 676 COMPANY RESPONSES
  • 710 TOTAL REVIEWS
Rank
35 out of 1044
in Utility category
Rating Details
Customer service
Staff
Product or Service Quality
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    33%
  • AVG CALL DURATION
    00:16
  • ISSUES RESOLVED
    0%
Top Products and Services
1.3
81 reviews
1.5
75 reviews
1.5
47 reviews
National Grid

National Grid

1.3
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 200 TOTAL REVIEWS
Rank
159 out of 1044
in Utility category
Rating Details
Customer service
Staff
Product or Service Quality
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    7
  • SUCCESSFUL
    14%
  • AVG CALL DURATION
    00:16
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
37 reviews
1.1
19 reviews

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