Start a new comparison
Delete

Direct Energy

Utility
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 576 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.3
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Initial contract price 7
  • Idea of a cost savings 3
  • Not waiting on hold to long 3
  • Price 3
  • Possiable savings 2

Customers don't like

  • False promises and run-around23
  • Customer service16
  • Their customer service16
  • Variable price scam15
  • Given the runaround10
Delete

Napa Auto Parts

Equipment
  • 1 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $97.6K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.8
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Friendly 4
  • People 3
  • Not impressed 1
  • That napa finally came through 1
  • Salesman 1

Customers don't like

  • Customer service5
  • Product quality3
  • Quality of parts3
  • Quality2
  • Salesman2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.