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Direct Energy

Utility
Has verified representatives
  • 5 ISSUES RESOLVED
  • 571 COMPANY RESPONSES
  • 588 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
3.0
Customer service
Staff
Website
  • Initial contract price 7
  • Idea of a cost savings 3
  • Not waiting on hold to long 3
  • Price 3
  • Possiable savings 2

Customers don't like

  • False promises and run-around8
  • Variable price scam7
  • Given the runaround5
  • Their customer service5
  • Outrageous billing4
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Maaco

Service Centers and Repairs
Has verified representatives
  • 0 ISSUES RESOLVED
  • 3 COMPANY RESPONSES
  • 586 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Staff
Website
  • Car before they touched it 5
  • People seemed nice 2
  • Refund for my transportation 1
  • That i did not have to handle the additional insurance claim 1
  • Same day drop off - pre-written estimate 1

Customers don't like

  • Poor quality work15
  • Lied to about work that was supposed to be done but was not4
  • Delay in repair service3
  • Painting3
  • Owner was rude3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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