Start a new comparison
Delete

Direct Energy

Utility
Has verified representatives
  • 5 ISSUES RESOLVED
  • 571 COMPANY RESPONSES
  • 590 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
3.0
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Initial contract price 7
  • Idea of a cost savings 3
  • Not waiting on hold to long 3
  • Price 3
  • Possiable savings 2

Customers don't like

  • False promises and run-around8
  • Variable price scam7
  • Given the runaround5
  • Their customer service5
  • Outrageous billing4
Delete
  • 0 ISSUES RESOLVED
  • 13 TOTAL REVIEWS
  • $5K CLAIMED LOSSES
  • $712 AVERAGE LOSS
2.3
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Being mislead on the country of manufacture1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion