Start a new comparison
Delete

Direct Energy

Utility
Has verified representatives
  • 5 ISSUES RESOLVED
  • 561 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.3
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Initial contract price 7
  • Idea of a cost savings 3
  • Not waiting on hold to long 3
  • Price 3
  • Possiable savings 2

Customers don't like

  • False promises and run-around23
  • Customer service16
  • Their customer service16
  • Variable price scam15
  • Given the runaround10
Delete

Generac

Utility
  • 0 ISSUES RESOLVED
  • 181 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product quality 2
  • Generator itself 2
  • Product 2
  • Not much 1
  • So far have not dealt with generac 1

Customers don't like

  • Customer service9
  • No help5
  • That they make a faulty product4
  • Product3
  • Product quality3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.